Director of Practice Operations & Audit Excellence

REDW; Phoenix (AZ); On-site; USD 138,000 - 173,000; Full time

Benefits offered by this job

401(k) with match

HSA and FSA options

Flexible PTO + 10 holidays

Monthly wellness reimbursement

Job summary

REDW, one of the nation’s largest accounting and advisory firms, is seeking an Audit Director of Practice Operations to lead day-to-day department operations, drive service delivery strategies, and ensure KPIs, budgets, and continuous improvement are consistently met.

You’ll partner with leadership across Finance, Client Success, Marketing, and Resource Management to align staffing, scheduling, and capacity with projected demand, while coaching teams to maintain deadlines, quality, and client

Qualifications

• Bachelor’s degree in Accounting, Finance, Business, Operations Management, or related field.
• 8+ years in public accounting or related leadership roles; CPA preferred.
• Experience budgeting, KPI reporting, resource planning, and workflow management.
• Experience leading cross-functional teams and process improvements.

Responsibilities

• Lead day-to-day department operations and support service delivery goals.
• Monitor workflows, deadlines, and team output with dashboards.
• Partner with leadership to hit revenue and profitability targets.
• Oversee revenue projections, budgeting, and variance reporting.
• Develop staffing plans and address capacity gaps.
• Coach and manage team performance and accountability.
• Collaborate with leadership on resource management and gaps.

Skills

Budgeting

KPI reporting

Resource planning

Workflow management

Operational decisions

Cross-functional leadership

Process improvement

Automation/AI workflows

Education

Bachelor's degree in Accounting, Finance, Business, Operations Management, or related field

Tools

Practice management software

Project management tools

Job description

REDW, one of the nation’s largest accounting and advisory firms, is seeking an Audit Director of Practice Operations to lead day-to-day department operations, drive service delivery strategies, and ensure KPIs, budgets, and continuous improvement are consistently met.

You’ll partner with leadership across Finance, Client Success, Marketing, and Resource Management to align staffing, scheduling, and capacity with projected demand, while coaching teams to maintain deadlines, quality, and client