Director of PMO & Program Execution - ETO Manufacturing

Race Rock Group; Fort Worth (TX); On-site; USD 140,000 - 200,000; Full time

Job summary

Race Rock Group in Fort Worth, TX seeks a Director of Program Management to lead the PMO across the Engineered Structures Division. You will standardize processes, establish KPIs, and align customer requirements with production capabilities to drive high-performance execution.

The role bridges customer commitments with internal teams, overseeing PM and Coordinator members, implementing SOPs, dashboards, escalation procedures, and scalable structures for growth across multiple plants.

Qualifications

• Bachelor’s degree in Business, Operations, Engineering, or related field.
• Minimum of 8 years of experience in project management, program management, operations, or customer execution leadership within a manufacturing environment.
• Minimum of 3 years leading teams in a cross-functional operational environment.
• Experience managing customer-facing execution processes in engineer-to-order or industrial manufacturing operations.
• Strong understanding of manufacturing operations, production scheduling, supply chain coordination, and operational workflows.
• Proven ability to lead cross-functional teams, manage competing priorities, and drive accountability.
• Experience developing KPIs, dashboards, reporting tools, and standardized operational processes.
• Strong communication, leadership, and escalation management skills.
• Ability to operate effectively within a fast-paced, growth-oriented organization.

Responsibilities

• Lead development of full formed Project Management Office (PMO).
• Establish clear roles, responsibilities, priorities, and performance expectations for the PM organization.
• Develop scalable organizational structure and talent plans to support business growth and future expansion.
• Oversee execution of customer projects from order release through shipment and delivery.
• Ensure project timelines, priorities, and customer commitments are aligned with operational capabilities and capacity.
• Lead escalation management for critical customer issues, execution risks, and delivery concerns.
• Maintain strong communication with customers and internal stakeholders throughout project execution.
• Partner closely with Sales, Operations, Scheduling, Engineering, Sourcing, and Logistics teams to establish execution priorities and resolve constraints.
• Ensure project priorities and required dates are communicated clearly to manufacturing operations.
• Facilitate alignment between customer demand, production schedules, material availability, and delivery expectations.
• Establish and manage KPIs for the Project Management function including on-time delivery, project execution performance, escalation tracking, and customer responsiveness.
• Develop dashboards and reporting tools that improve visibility, accountability, and operational decision-making.
• Lead regular project review and status meetings with leadership and operational teams.
• Lead continuous improvement initiatives for project execution workflows, communication processes, and system utilization.
• Develop and standardize SOPs, governance processes, escalation paths, and project management best practices across all facilities.
• Support integration of acquisitions and new sites into standardized program management processes and systems.
• Partner with IT and Operations teams to improve ERP workflows, reporting capability, and project visibility tools.

Skills

Leadership

Cross-functional teamwork

Prioritization

Communication

Escalation management

Education

Bachelor’s degree

Tools

Syspro ERP

Power BI

Job description

Race Rock Group in Fort Worth, TX seeks a Director of Program Management to lead the PMO across the Engineered Structures Division. You will standardize processes, establish KPIs, and align customer requirements with production capabilities to drive high-performance execution.

The role bridges customer commitments with internal teams, overseeing PM and Coordinator members, implementing SOPs, dashboards, escalation procedures, and scalable structures for growth across multiple plants.