Director of People Services 2 - IRF

Lifepoint Health®; Langhorne (Bucks County); On-site; USD 100,000 - 130,000; Full time

Job summary

St. Mary Rehabilitation Hospital, part of Lifepoint Health, is seeking a People Services Director to lead HR operations, employee relations, and engagement in a 50-bed inpatient rehabilitation setting.

You will partner with hospital leadership to align workforce strategies with patient care goals, oversee labor relations, recruitment, and compliance, while developing leadership across the facility. This is a full-time exempt role located on site in Langhorne, PA.

Qualifications

• Bachelor's degree in Business Administration, Human Resources, or related field from an accredited school required.
• SPHR, PHR, SHRM-SCP, or SHRM-CP certification preferred.
• Three years of human resources experience required.
• Two years of healthcare human resources experience preferred.
• One year of behavioral health experience preferred.
• De-escalation certification is required within 30 days of employment and prior to any patient contact.

Responsibilities

• Serve as the senior HR leader for the hospital and strategic advisor to the CEO and executive leadership team.
• Partner with leaders across the organization to align workforce strategies with business and operational goals.
• Lead employee engagement, retention, succession planning and culture initiatives.
• Oversee labor relations activities, including administration of collective bargaining agreements and union partnerships.
• Participate in and/or lead union negotiations, grievance management, and employee relations matters.
• Provide coaching and guidance to leaders on performance management, investigations, corrective action, and conflict resolution.
• Direct recruitment, onboarding, workforce planning, and retention efforts to support staffing needs.
• Manage day-to-day HR operations, ensuring compliance with employment laws, policies, and healthcare regulations.
• Oversee HR audits, reporting, documentation, leaves of absence, accommodations, and policy administration.
• Analyze workforce metrics and trends to identify opportunities for improved engagement, retention, and operational effectiveness.
• Develop and implement action plans based on workforce data and organizational needs.
• Lead employee development, leadership development, and training initiatives across the facility.
• Develop, monitor, and manage departmental budgets and HR-related expenditures.
• Ensure compliance with labor laws, regulatory requirements, and organizational policies while supporting a people-first culture.

Education

Bachelor's degree in Business Administration, Human Resources, or related field

Job description

Who We Are

St. Mary Rehabilitation Hospital is a state-of-the-art, 50-bed inpatient acute rehabilitation hospital dedicated to the treatment and recovery of individuals who have experienced the debilitating effects of a severe injury or illness.

Our rehabilitation programs provide ongoing care and specialized treatment to patients throughout their recovery journey. We offer customized, individualized rehabilitation tailored to the specific needs of those recovering from a stroke, brain injury, neurological conditions, trauma, spinal cord injury, amputation, and orthopedic injury.

Your Experience Matters

St. Mary Rehabilitation Hospital, we are driven by a profound commitment to prioritize your well-being so you can provide exceptional care to others. Here, you're not just valued as an employee, but as a person. As the Director of People Services joining our team, you're embracing a vital mission dedicated to making communities healthier. Join us on this meaningful journey where your skills, compassion, and dedication will make a remarkable difference in the lives of those we serve.

Essential Functions

We are seeking qualified candidates for the position of People Services Director. This leadership role is responsible for overseeing employee relations, retention, performance management, regulatory compliance, employee engagement, and HR operations. The People Services Director partners closely with hospital leadership to support our employees, strengthen our workplace culture, and ensure HR practices align with organizational goals and company policies. Internal candidates with strong leadership, communication, and relationship-building skills are encouraged to apply.

How You'll Contribute

• Serve as the senior HR leader for the hospital and strategic advisor to the CEO and executive leadership team.
• Partner with leaders across the organization to align workforce strategies with business and operational goals.
• Lead employee engagement, retention, succession planning and culture initiatives.
• Oversee labor relations activities, including administration of collective bargaining agreements and union partnerships.
• Participate in and/or lead union negotiations, grievance management, and employee relations matters.
• Provide coaching and guidance to leaders on performance management, investigations, corrective action, and conflict resolution.
• Direct recruitment, onboarding, workforce planning, and retention efforts to support staffing needs.
• Manage day-to-day HR operations, ensuring compliance with employment laws, policies, and healthcare regulations.
• Oversee HR audits, reporting, documentation, leaves of absence, accommodations, and policy administration.
• Analyze workforce metrics and trends to identify opportunities for improved engagement, retention, and operational effectiveness.
• Develop and implement action plans based on workforce data and organizational needs.
• Lead employee development, leadership development, and training initiatives across the facility.
• Develop, monitor, and manage departmental budgets and HR-related expenditures.
• Ensure compliance with labor laws, regulatory requirements, and organizational policies while supporting a people-first culture.

What We're Looking For

• Bachelor's degree in Business Administration, Human Resources, or related field from an accredited school required.
• Senior Professional in Human Resources (SPHR), Professional in Human Resources (PHR), Society for Human Resource Management Senior Certified Professional (SHRM-SCP), or Society for Human Resource Management Certified Professional (SHRM-CP) certification preferred.
• Three years of human resources experience required.
• Two years of healthcare human resources experience preferred.
• One year of behavioral health experience preferred.
• De-escalation certification is required within 30 days of employment and prior to any patient contact.

Why join us

We Believe That Investing In Our Employees Is The First Step To Providing Excellent Patient Care. In Addition To Your Base Compensation, This Position Also Offers

• Comprehensive Benefits:Multiple levels of medical, dental and vision coverage for full-time andpart-time employees.
• Financial Protection & PTO:Life, accident, critical illness, hospital indemnity insurance, short- and long-term disability, paid family leave and paid time off.
• Financial & Career Growth:Higher education and certification tuition assistance, loan assistance and 401(k) retirement package and company match.
• Employee Well-being:Mental, physical, and financial wellness programs (free gym memberships, virtual care appointments, mental health services and discount programs).
• Professional Development:Ongoing learning and career advancement opportunities.

Schedule

This is a Full Time, Exempt position. Full comprehensive Benefit and Total Rewards package eligible.

EEOC Statement

"We are an Equal Opportunity Employer. We are committed to Equal Employment Opportunity for all applicants and employees and comply with all applicable laws prohibiting discrimination and harassment in employment."

Lifepoint Health is a leader in community-based care and driven by a mission of Making Communities Healthier. Our diversified healthcare delivery network spans 29 states and includes 63 community hospital campuses, 32 rehabilitation and behavioral health hospitals, and more than 170 additional sites of care across the healthcare continuum, such as acute rehabilitation units, outpatient centers and post-acute care facilities. We believe that success is achieved through talented people. We want to create places where employees want to work, with opportunities to pursue meaningful and satisfying careers that truly make a difference in communities across the country.