People Services Director

Memorial Physician Practices; Austin (TX); On-site; USD 90,000 - 120,000; Full time

Benefits offered by this job

Medical, dental and vision coverage

401(k) retirement package with match

Paid time off and family leave

Ongoing professional development

Job summary

Memorial Physician Practices in Austin is looking for a Director of People Services to lead HR initiatives that support a workforce of over 200 employees. You will work directly with the CEO to foster a people-first culture and drive employee engagement, recruitment, and compliance.

The ideal candidate has at least 7 years of HR leadership experience, preferably in healthcare, and a strong ability to influence and develop others. Comprehensive benefits and a positive work environment are offered.

Qualifications

• Minimum 7 years of progressive Human Resources leadership experience.
• Experience managing HR operations and compliance functions.
• Experience leading HR functions across Employee Relations, Labor Relations, and Recruitment.

Responsibilities

• Serve as senior HR leader and strategic advisor to CEO.
• Lead employee engagement and retention initiatives.
• Manage day‑to‑day HR operations ensuring compliance with laws.

Skills

Human Resources leadership experience

Strong communication skills

Conflict resolution

Leadership

Employee Relations

Education

Bachelor's degree in Human Resources or related field

Tools

HRIS

Job description

Your experience matters

Central Texas Rehabilitation Hospital is part of Lifepoint Health, a diversified healthcare delivery network with facilities coast to coast. We are driven by a profound commitment to prioritize your well-being so you can provide exceptional care to others. As a People Services Director joining our team, you're embracing a vital mission dedicated to making communities healthier®. Join us on this meaningful journey where your skills, compassion and dedication will make a remarkable difference in the lives of those we serve.

More about our team

This is more than an HR leadership role. It's an opportunity to shape the future of healthcare in Texas by nurturing a positive, engaged and high performing workforce. Reporting directly to the CEO and working closely with C‑Suite, the Director of People Services plays a critical role in fostering a people first culture that supports more than 200 dedicated employees. With one highly functioning HR support professional as a direct report, this leader will drive initiatives that enhance employee engagement, support recruitment & retention, and ensure alignment with the hospital's strategic objectives.

How you'll contribute

• Serve as the senior HR leader for the hospital and strategic advisor to the CEO and executive leadership team.
• Partner with leaders across the organization to align workforce strategies with business and operational goals.
• Lead employee engagement, retention, succession planning, and culture initiatives.
• Oversee labor relations activities, including administration of collective bargaining agreements and union partnerships.
• Participate in and/or lead union negotiations, grievance management, and employee relations matters.
• Provide coaching and guidance to leaders on performance management, investigations, corrective action, and conflict resolution.
• Direct recruitment, onboarding, workforce planning, and retention efforts to support staffing needs.
• Manage day‑to‑day HR operations, ensuring compliance with employment laws, policies, and healthcare regulations.
• Oversee HR audits, reporting, documentation, leaves of absence, accommodations, and policy administration.
• Analyze workforce metrics and trends to identify opportunities for improved engagement, retention, and operational effectiveness.
• Develop and implement action plans based on workforce data and organizational needs.
• Supervise and develop HR team members while fostering a positive, high‑performance work environment.
• Lead employee development, leadership development, and training initiatives across the facility.
• Develop, monitor, and manage departmental budgets and HR‑related expenditures.
• Ensure compliance with labor laws, regulatory requirements, and organizational policies while supporting a people‑first culture.

What we're looking for

Applicants should have a bachelor's degree, preferably in the areas of Human Resources, Business Administration, Healthcare Administration, Organizational Leadership, or related field. Additional requirements include:

Required

• Minimum 7 years of progressive Human Resources leadership experience.
• Experience leading HR functions across multiple disciplines including:
  • Employee Relations
  • Labor Relations
  • Recruitment
  • Compliance
  • Performance Management
• Experience managing investigations and employee relations issues.
• Experience advising senior leadership teams.
• Experience managing HR operations and compliance functions.
• Leadership
• Demonstrated ability to influence leaders and drive organizational initiatives.
• Experience supervising HR staff.
• Strong communication, coaching, and conflict resolution skills.

Preferred

• Acute care hospital experience strongly preferred.
• Healthcare HR leadership experience preferred.
• Experience supporting hospitals or healthcare systems with 100+ employees.
• Direct union experience strongly preferred.
• Experience administering collective bargaining agreements.
• Experience handling grievances and arbitration preparation.
• Experience participating in or leading union negotiations.
• HR Certifications (SHRM‑CP, SHRM‑SCP, PHR, SPHR)
• Rural healthcare experience.
• Multi‑union environment experience.
• Workforce planning and retention strategy experience.
• Experience leading culture transformation and engagement initiatives.
• HRIS and workforce analytics experience.

Why join us

• Comprehensive Benefits: multiple levels of medical, dental and vision coverage for full‑time and part‑time employees.
• Financial Protection & PTO: life, accident, critical illness, hospital indemnity insurance, short‑and long‑term disability, paid family leave and paid time off.
• Financial & Career Growth: higher education and certification tuition assistance, loan assistance and 401(k) retirement package and company match.
• Employee Well‑being: mental, physical, and financial wellness programs (free gym memberships, virtual care appointments, mental health services and discount programs).
• Professional Development: ongoing learning and career advancement opportunities.

Schedule

This is a Full Time, Exempt position. Full comprehensive Benefit and Total Rewards package eligible.

More about Central Texas Rehabilitation Hospital

Central Texas Rehabilitation Hospital is a rehabilitation care hospital that offers exceptional care and the surrounding areas of Texas. We are recognized by the American College of Cardiology as an accredited Chest Pain Center and we believe that health care should be effective, safer, and more available to all people. We are committed to providing our patients with the highest quality, family‑friendly care available.

EEOC Statement

Central Texas Rehabilitation Hospital is an Equal Opportunity Employer. We are committed to Equal Employment Opportunity for all applicants and employees and complies with all applicable laws prohibiting discrimination and harassment in employment.