Director of Payroll Operations & Data Excellence

InsurePay; City of Rochester (NY); On-site; USD 170,000 - 210,000; Full time

Benefits offered by this job

Competitive compensation

Generous vacation policy

Medical, dental, vision packages

Life and AD&D insurance

LTD/STD coverage

Employee assistance program

401(k) with company match

Job summary

InsurePay is seeking a Director of Payroll Operations in Rochester, NY to own end-to-end payroll connectivity, data workflows, and operational processes. You will drive strategy across integrations, premium calculation, and disbursement, while partnering with product and engineering to deliver scalable, API-first capabilities.

You will lead onboarding with payroll providers, oversee data ingestion and reconciliation, and implement automation to reduce manual work.

Qualifications

• 5+ years in operations management, product operations, or a combined product-operations role within B2B SaaS or insurance technology
• At least 2+ years directly tied to workers’ comp, payroll data, or an adjacent domain

Responsibilities

• Own and improve payroll connectivity operations, including direct integrations and data flows
• Drive strategy and roadmap for payroll integrations with focus on accuracy and data quality
• Lead discovery with carriers and providers; translate insights into process requirements and SOPs
• Partner with engineering to deliver API-first capabilities for data ingestion, premium calculation, and reconciliation
• Identify and implement automation to reduce manual intervention and processing time
• Establish and monitor KPIs such as data quality, processing accuracy, and onboarding timelines
• Ensure compliance, controls, and auditability aligned with InfoSec and enterprise requirements
• Lead Agile rituals and manage backlog to maximize operational impact
• Prioritize payroll providers/platforms based on feasibility and reach
• Onboard payroll providers and coordinate integrations as InsurePay’s main contact

Skills

Operations leadership

Payroll integrations

API products/read API docs

Data governance/quality

Agile delivery rituals

Compliance & auditability

Cross-functional collaboration

Automation/RPA

Data-driven decision making

Communication & stakeholder mgmt

Tools

APIs

ETL/ELT pipelines

RPA tools

Job description

InsurePay is seeking a Director of Payroll Operations in Rochester, NY to own end-to-end payroll connectivity, data workflows, and operational processes. You will drive strategy across integrations, premium calculation, and disbursement, while partnering with product and engineering to deliver scalable, API-first capabilities.

You will lead onboarding with payroll providers, oversee data ingestion and reconciliation, and implement automation to reduce manual work.