Director of Patient Observation Services

Compass Group USA; Allentown (Lehigh County); On-site; USD 85,000 - 90,000; Full time

Benefits offered by this job

Medical

Dental

Vision

Life Insurance/ AD

Disability Insurance

Retirement Plan

Flexible Time Off

Holiday Time Off

Associate Shopping Program

Health and Wellness Programs

Discount Marketplace

Identity Theft Protection

Pet Insurance

Commuter Benefits

Employee Assistance Program

FSAs

Paid Parental Leave

Personal Leave

Job summary

Crothall Healthcare, part of Compass Group USA, is seeking a Director to lead Patient Observation services at a major US hospital in Allentown, Pennsylvania. You will manage supervisors, budgets, client relations, patient and customer satisfaction, program quality standards, and personnel performance.

Responsibilities include ensuring accurate financial data, developing department budgets, coordinating transportation with other hospital departments, maintaining records for regulatory purposes,

Qualifications

• Four year college degree or equal related experience required
• Previous hospital patient transportation experience is preferred
• Supervision of staff employees required
• Ability to analyze and interpret financial and other data
• General business acumen
• Excellent interpersonal skills.
• Service/quality attitude
• Ability to plan, organize, and achieve effective time management
• Ability to work under pressure and meet established goals and objectives
• Public speaking skills a must

Responsibilities

• Responsible for the accuracy and timeliness of financial data and statistics
• Develops and recommends department operating budget
• Coordinates transportation activities and services with other hospital departments
• Maintains records and statistics for administrative and regulatory purposes
• Plans, organizes, directs, coordinates, and supervises functions and activities of the department
• Establishes work standards and work flow
• Establishes and implements policies and procedures for departmental operations
• Demonstrates good communication skills with clients
• Ensures compliance with all regulatory agencies
• Proactive in the achievement of the facility goals and objectives
• Demonstrates proficiency with respect to TeamChimes, TeamTransport and all related software

Skills

Budgeting

Transportation coordination

Regulatory compliance

Client communication

Team leadership software

Education

Bachelor's degree or equivalent

Tools

TeamChimes

TeamTransport

Healthcare operations software

Job description

Crothall Healthcare, part of Compass Group USA, is seeking a Director to lead Patient Observation services at a major US hospital in Allentown, Pennsylvania. You will manage supervisors, budgets, client relations, patient and customer satisfaction, program quality standards, and personnel performance.

Responsibilities include ensuring accurate financial data, developing department budgets, coordinating transportation with other hospital departments, maintaining records for regulatory purposes,