Director of Patient Observation & Operations

Compass Group USA; Gilstrap (SC); On-site; USD 120,000 - 180,000; Full time

Benefits offered by this job

Medical

Vision

Life Insurance/ AD

Disability Insurance

Retirement Plan

Flexible Time Off

Holiday Time Off (varies by site/state

Associate Shopping Program

Health and Wellness Programs

Discount Marketplace

Identity Theft Protection

Pet Insurance

Employee Assistance Program

Flexible Spending Accounts (FSAs)

Personal Leave

Job summary

Crothall Healthcare, a Compass Healthcare company, seeks a Director to lead Patient Observation services, managing supervisors, finances, client relations, and program quality. You will plan, organize, and control hospital activities within the department to meet objectives.

The role requires strong leadership, financial acumen, and experience supervising staff, with a focus on high-quality patient care and regulatory compliance.

Qualifications

• Four year college degree or equal related experience required.
• Previous hospital patient transportation experience is preferred.
• Supervision of staff employees required.
• Ability to analyze and interpret financial and other data.
• General business acumen.
• Excellent interpersonal skills.
• Service/quality attitude.
• Ability to plan, organize, and achieve effective time management.
• Ability to work under pressure and meet established goals and objectives.
• Public speaking skills a must.

Responsibilities

• Responsible for the accuracy and timeliness of financial data and statistics
• Develops and recommends department operating budget
• Coordinates transportation activities and services with other hospital departments
• Maintains records and statistics for administrative and regulatory purposes
• Plans, organizes, directs, coordinates, and supervises functions and activities of the department
• Establishes work standards and work flow
• Establishes and implements policies and procedures for departmental operations
• Demonstrates good communication skills with clients
• Ensures compliance with all regulatory agencies
• Proactive in the achievement of the facility goals and objectives
• Demonstrates proficiency with respect to TeamChimes, TeamTransport and all related software

Skills

Public speaking

Interpersonal skills

Time management

Analytical ability

Business acumen

Work under pressure

Education

Four year college degree or equal related experience

Tools

TeamChimes

TeamTransport

Job description

Crothall Healthcare, a Compass Healthcare company, seeks a Director to lead Patient Observation services, managing supervisors, finances, client relations, and program quality. You will plan, organize, and control hospital activities within the department to meet objectives.

The role requires strong leadership, financial acumen, and experience supervising staff, with a focus on high-quality patient care and regulatory compliance.