Job Description
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Director, Paid & Organic Social Media
Location: Bethesda, MD
Work Arrangement: Fully Onsite – 5 Days Per Week
Relocation available
Position Overview
We are working with a well-established, nationally recognized retail organization seeking a Director of Paid & Organic Social Media to lead its social media strategy and drive continued growth across paid and organic channels.
This individual will oversee a high-performing paid social program while expanding the organization's broader social media presence, including organic content, influencer and creator partnerships, localized social strategies, and community engagement. The Director will play a key role in developing integrated campaigns, managing significant media investments, and leveraging analytics to improve customer acquisition, engagement, brand awareness, and revenue.
The ideal candidate is a strategic and creative marketing leader with a strong performance-driven mindset, extensive experience managing large-scale social media programs, and the ability to translate data and consumer insights into measurable business results.
Key Responsibilities
- Develop and lead the overall paid and organic social media strategy, ensuring alignment with broader business objectives and brand priorities.
- Oversee paid social campaigns across platforms including Meta, TikTok, Pinterest, Snapchat, and emerging channels, optimizing budgets, audiences, creative, and campaign performance.
- Lead and expand influencer and creator partnership programs, integrating content across paid and organic channels to increase engagement and brand reach.
- Direct organic social media strategy, including content development, editorial planning, publishing, and community management.
- Analyze campaign performance, platform insights, and consumer behavior to identify opportunities, improve ROI, and drive ongoing testing and optimization.
- Manage external agencies and platform partnerships, establishing performance expectations and ensuring accountability.
- Develop localized and in-store social media initiatives, partnering with internal teams, creators, and local representatives to strengthen community engagement.
- Collaborate cross-functionally with creative, brand, merchandising, and digital teams to develop integrated social campaigns.
- Oversee local SEO, online reputation management, business listings, and local search visibility across platforms such as Google Business Profile, Apple Maps, and Facebook.
- Stay current on social media trends, platform algorithms, emerging technologies, and evolving consumer behaviors to identify new opportunities.
Qualifications & Experience
- Bachelor's degree in Marketing, Business, Communications, or a related field.
- 8+ years of social media experience, including leadership of both paid and organic social strategies.
- Previous experience in retail, consumer-facing, or other performance-driven environments preferred.
- Demonstrated success managing large-scale paid social budgets and integrated social media programs.
- 3+ years of experience managing teams and external agency relationships.
- Strong expertise across major social media platforms, content strategy, community management, and influencer/creator partnerships.
- Experience using analytics, social listening, and consumer insights to drive strategic decisions and measurable results.
- Knowledge of local SEO, reputation management, business listings, and location-based marketing.
- Familiarity with marketing technology and analytics platforms, including Adobe Analytics, Google Analytics, and Google Search Console.
- Strong leadership, communication, budget management, project management, and cross-functional collaboration skills.
- Ability to identify emerging social media trends and translate them into innovative marketing strategies. xzgxqkn
Preferred Background
- Retail or e-commerce
- Digital marketing or advertising agencies
- Large, fast-paced enterprise organizations
- Consumer-facing businesses with complex product catalogs and significant advertising investments
- Candidates from large organizations or complex enterprise environments will also be considered, provided they have strong paid social performance marketing experience.
Technical & Platform Experience
Additional experience that would be especially valuable
- Dynamic advertising and product feed management
- Meta product catalogs and catalog-based advertising
- Managing large product inventories and product variations
- Troubleshooting product feed issues and optimizing catalog performance
- Marketing analytics and campaign measurement tools