Director of Outsourced CAAS for Restaurants & Franchises

Aprio; Conyers (GA); Hybrid; USD 180,000 - 260,000; Full time

Benefits offered by this job

Medical, Dental, Vision Insurance on/

401k with Profit Sharing

Parental Leave

CPA support program

Discretionary incentive compensation

Flexible working environment

Job summary

Aprio seeks a Director, Client Accounting & Advisory Services to lead a profitable outsourced accounting practice serving multi-unit restaurant, franchise, and hospitality operators. You will own end-to-end delivery across three technology stacks, guide a team of 40+ professionals onshore and offshore, and manage ~175 client relationships across 1,000+ locations.

You will shape the practice’s future through cloud technology, automation and AI, setting standards, building the team, and expanding

Qualifications

• 10+ years of accounting experience, including 4+ years leading an outsourced accounting, CAAS, or shared-services finance operation; bachelor's degree in accounting, finance, or a related field, or equivalent experience
• Demonstrated track record of running a profitable delivery operation with direct accountability for margin, utilization, and realization
• Hands-on experience across multiple cloud accounting platforms, including POS, financial back of house, payroll, and bill-pay integrations to the general ledger
• Experience building or rebuilding processes, policies, and standards at scale, and leading the adoption of automation and AI
• Proven ability to develop managers and lead teams through change; strong written and verbal communicator
• Client-facing relationship ownership and business development experience
• Working knowledge of AICPA independence rules for non-attest services
• Restaurant, franchise, or hospitality industry experience, including POS-to-GL integration, tip reporting and FICA tip credit coordination with tax, and franchisor royalty and advertising fund reporting
• CPA; CMA or equivalent considered; relevant platform certifications valued

Responsibilities

• Own the P&L for the practice, including job margin, realization, utilization, revenue per FTE, and billing
• Lead three delivery teams operating across distinct technology stacks; standardize where it creates leverage and specialize where platforms demand it
• Design and manage the staffing model to ensure the right work is performed at the right level
• Deliver an accurate, on-time monthly close and financial reporting package backed by documented quality-control and sign-off standards
• Produce restaurant-specific reporting, including prime cost at the unit and group level, multi-entity consolidations, and franchisor-required and lender covenant reporting
• Build repeatable workflows and operational processes that enable practice growth without proportional increases in cost
• Evaluate, implement, and drive adoption of cloud accounting, automation, and AI tools; lead the team through continuous change
• Maintain client data security, access controls, and internal controls across all platforms and automation tools in use
• Own new-client onboarding to ensure every engagement reaches target margin within its first 90 days
• Hold scope and pricing discipline; ensure out-of-scope work is quoted, billed, or declined
• Recruit, develop, and retain managers and staff across onshore and offshore teams with clear career paths and succession planning
• Lead and grow a book of multi-unit restaurant, franchise, and hospitality client relationships for the long term
• Drive relationship expansion through cross-serve opportunities in tax, advisory, and technology, and represent Aprio in the RFH industry community

Skills

Leadership

Client relationship management

Strategic thinking

Team development

Cloud accounting

Automation & AI adoption

Financial modeling

Communication

Education

Bachelor's degree in accounting/finance

CPA or CMA preferred

Tools

Cloud accounting platforms

Multi-entity consolidations

POS-to-GL integration

Job description

Aprio seeks a Director, Client Accounting & Advisory Services to lead a profitable outsourced accounting practice serving multi-unit restaurant, franchise, and hospitality operators. You will own end-to-end delivery across three technology stacks, guide a team of 40+ professionals onshore and offshore, and manage ~175 client relationships across 1,000+ locations.

You will shape the practice’s future through cloud technology, automation and AI, setting standards, building the team, and expanding