Director of Outpatient Services — Leadership & Growth

Acadia Healthcare; Battle Creek (MI); On-site; USD 120,000 - 160,000; Full time

Benefits offered by this job

Relocation assistance

Professional growth & career pathing

Executive mentorship

Competitive salary & bonuses

Comprehensive health benefits

Generous PTO

Industry-leading training & support

Job summary

Bronson Behavioral Health in Battle Creek, MI is seeking a Director of Outpatient Services to lead the PHP/IOP program and manage day-to-day operations. You will drive clinical excellence, operational rigor, and growth while ensuring patient experience and quality outcomes.

This onsite role requires a licensed clinician with program leadership experience and a focus on compliance with licensure, accreditation, and regulatory standards.

Qualifications

• Master's or Doctorate-level Licensed Clinician (LCSW, LMHC, LMFT, PsyD, PhD) required.
• Minimum of 4 years in behavioral healthcare, including 2+ years of operations and managerial experience.
• Experience with PHP and IOP levels of care strongly preferred.

Responsibilities

• Oversee day-to-day operations and clinical program for PHP and IOP services, including occasional facilitation of groups.
• Achieve key business objectives including ADC, visits, revenue, EBITDA, patient retention, patient satisfaction, and clinical quality outcomes.
• Monitor KPIs regularly and adjust operations to meet goals, address barriers, and ensure continuous improvement.
• Serve as a visible leader with internal stakeholders to drive step-down admissions from inpatient units and build advocacy for outpatient care/behavioral health care continuum.
• Actively support business development and outreach activities to enhance brand awareness and drive direct admissions.
• Coordinate weekly group assignments and session topics to balance clinician workloads and tailor care to patient cohort needs. Utilize feedback, patient outcome data, and satisfaction surveys to enhance care delivery and program relevance and to ensure services remain accessible and responsive to the needs of the target population.
• Collaborate with divisional and corporate leadership on identifying and implementing strategic growth initiatives, including expansion planning and program development.

Skills

Clinical leadership

Program management

Education

Master's or Doctorate-level Licensed Clinician

Job description

Bronson Behavioral Health in Battle Creek, MI is seeking a Director of Outpatient Services to lead the PHP/IOP program and manage day-to-day operations. You will drive clinical excellence, operational rigor, and growth while ensuring patient experience and quality outcomes.

This onsite role requires a licensed clinician with program leadership experience and a focus on compliance with licensure, accreditation, and regulatory standards.