Director of Operations – Transportation & Logistics

Qualdoc; United States; Remote; USD 150,000 - 190,000; Full time

Benefits offered by this job

Fully remote work arrangement within/—

Job summary

Qualdoc seeks a Director of Operations to lead transportation, freight forwarding, and project logistics. This fully remote role oversees domestic and international operations, guiding performance and developing cross-functional teams.

You will implement standards, monitor metrics, and drive profitability while ensuring regulatory compliance and customer satisfaction. Ideal candidates have 7–10+ years in 3PL/ops, strong leadership, and a track record of managing remote teams and complex

Qualifications

• 7–10+ years in transportation, logistics, freight forwarding, or 3PL.
• Experience supervising and developing teams, with accountability.
• Proven success leading high-performing operational teams.
• Senior operations leadership or management experience.
• Strong knowledge of project cargo and multimodal transport.
• Experience managing complex logistics projects and remote teams.
• Ability to improve operational performance, financials, and customer satisfaction.
• Excellent leadership, communication, problem-solving, and strategic thinking.
• Proficiency in TMS and Microsoft Office.
• Authorized to work in the United States without sponsorship.

Responsibilities

• Provide strategic leadership and oversight of transportation, freight forwarding, and project logistics operations.
• Directly manage, mentor, and develop operations and project management teams.
• Establish performance expectations, coaching, evaluations, and accountability.
• Oversee complex domestic and international logistics projects.
• Develop and implement operational standards, procedures, and metrics.
• Identify opportunities to improve efficiency, reduce costs, and increase profitability.
• Collaborate with sourcing, sales, finance, and executive leadership to support objectives.
• Monitor project performance, financial results, customer satisfaction, and risks.
• Ensure compliance with regulations and contractual requirements.
• Build and maintain relationships with customers, carriers, and vendors.
• Lead continuous improvement initiatives.

Skills

Leadership

Strategic decision-making

Communication

Problem-solving

Coaching/mentoring

Project management

Education

Bachelor's degree in Business, Logistics, or related field

Tools

Transportation Management System

Microsoft Office

Job description

Director of Operations – Transportation & Logistics

Location: Remote – United States (Nationwide)
Job Type: Full-Time
Work Arrangement: 100% Remote
Compensation: Competitive, commensurate with experience

About the Opportunity

An established and growing third-party logistics (3PL) organization is seeking an experienced Director of Operations to lead and oversee domestic and international transportation and logistics operations.

This fully remote leadership opportunity is ideal for a professional with a strong background in project cargo, freight forwarding, multimodal transportation, and operational management.

The successful candidate will have a proven track record of directly leading teams, developing employees, managing performance, and ensuring accountability for operational results.

Key Responsibilities

• Provide strategic leadership and oversight of transportation, freight forwarding, and project logistics operations.

• Directly manage, mentor, and develop operations and project management teams.

• Establish performance expectations, provide coaching, conduct performance evaluations, and maintain team accountability.

• Oversee complex domestic and international logistics projects.

• Develop and implement operational standards, procedures, and performance metrics.

• Identify opportunities to improve efficiency, reduce costs, and increase profitability.

• Collaborate with sourcing, sales, finance, and executive leadership to support business objectives.

• Monitor project performance, financial results, customer satisfaction, and operational risks.

• Ensure compliance with transportation regulations and contractual requirements.

• Build and maintain strong relationships with customers, carriers, and vendors.

• Lead continuous improvement initiatives across the organization.

Required Qualifications

• 7–10+ years of progressive experience in transportation, logistics, freight forwarding, or third-party logistics.

• Proven experience directly supervising and leading teams, including employee development, performance management, coaching, and accountability.

• Demonstrated success in building and managing high-performing operational teams.

• Previous experience in a senior operations leadership or management role.

• Strong knowledge of project cargo and multimodal transportation.

• Experience managing complex logistics projects and remote teams.

• Demonstrated ability to improve operational performance, financial results, and customer satisfaction.

• Excellent leadership, communication, problem-solving, and strategic decision-making skills.

• Proficiency in transportation management systems and Microsoft Office.

• Must be authorized to work in the United States without employer sponsorship.

Preferred Qualifications

• Bachelor's degree in Business, Logistics, Supply Chain Management, or a related field, or equivalent professional experience.

• Experience overseeing multiple operational functions within a third-party logistics organization.

• Experience developing and implementing operational processes and performance improvement initiatives.

What We Offer

• Fully remote work arrangement within the United States.

• Competitive compensation and benefits.

• Opportunity to contribute to organizational growth and strategic decisions.

• Collaborative leadership environment.

• Professional development and advancement opportunities.