Director of Operations & Strategy

CALIBRATE

Chattanooga (TN)

On-site

USD 170,000 - 250,000

Full time

6 days ago

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Job summary

Chambliss is strengthening its operations and firm-wide business impact by investing in people, processes, and systems that support exceptional client service and long-term growth. The Director of Operations will lead key operational, administrative, and risk-management functions while helping the firm operate more efficiently, securely, and strategically.

Success in this role will strengthen the systems, teams, and processes that support the firm's attorneys, clients, and future growth.

Qualifications

5+ years of leadership experience within a law firm or professional services environment
Experience in legal operations, conflicts, business intake, records management, litigation support, or related functions
Prior law firm experience strongly preferred
Familiarity with legal document management, workflow, and practice management systems & Artificial Intelligence
Experience leading teams, driving process improvements, and supporting operational excellence

Responsibilities

Serve as a key member of the firm's executive leadership team.
Lead and elevate critical operational, administrative, and risk management functions.
Partner closely with firm leadership to drive strategic initiatives, continuous improvement, and long-term growth.
Build scalable processes that enhance efficiency, consistency, and service delivery.
Enhance how the firm approaches information governance, compliance, and operational excellence.
Lead and develop high-performing teams while creating greater clarity, accountability, and alignment across the organization.