Director of Operations (RWS)

Plateau Excavation, Inc.; Alpharetta (GA); On-site; USD 130,000 - 200,000; Full time

Benefits offered by this job

Competitive compensation

Growth opportunities

People-first culture

Industry impact

Expanded capabilities

Job summary

Reinforced Wall Systems (RWS), a Plateau Excavation subsidiary, is seeking a Director of Operations to guide field operations and drive growth across multiple crews. You will oversee 85–100 field personnel, manage safety, scheduling, and cross‑team collaboration while delivering high‑quality wall projects for commercial, industrial, and residential sites.

This hands‑on leadership role requires 5+ years in construction operations, strong people development skills, and a proven track record in

Qualifications

• 5+ years of construction experience, preferably in wall construction, concrete, grading, or site development.
• Strong understanding of construction processes, scheduling, manpower planning, and equipment utilization.
• Demonstrated experience leading large field teams and driving accountability.
• Proficiency with Smartsheet and MS Office applications is preferred.
• Excellent verbal and written communication with field personnel, leadership, clients, and partners.

Responsibilities

• Provide leadership and direction for field operations, ensuring safety and efficiency.
• Oversee planning, scheduling, coordination, and execution across multiple projects.
• Mentor and develop multiple construction crews and field leaders.
• Reinforce safety expectations and ensure compliance with procedures.
• Maintain strong client relationships through proactive communication.
• Conduct regular jobsite visits to evaluate safety, quality, and productivity.
• Partner with leadership to improve operational processes and efficiency.
• Direct logistics coordination for culvert and wall operations.
• Ensure accurate billing and project documentation.

Skills

Leadership

Project management

Budgeting

Safety awareness

Communication

Bilingual English/Spanish

Tools

Smartsheet

Microsoft Office

Job description

Company: Reinforced Wall Systems (RWS), a subsidiary of Plateau Excavation

Employment Type: Full-Time

Reports To: COO/President

About Reinforced Wall Systems

Reinforced Wall Systems (RWS), a subsidiary of Plateau Excavation, is seeking an experienced Director of Operations to lead field operations and support the continued growth of our team. RWS specializes in concrete walls, block walls, mechanically stabilized earth (MSE) walls, and arched culverts, providing solutions that help maximize usable land for commercial, industrial, and residential development.

As part of the Plateau Excavation family of companies, RWS combines specialized wall and structural expertise with the resources, capabilities, and people-first culture of one of the Southeast’s leading site development contractors. Together, we are focused on delivering safe, high-quality work while continuing to expand our ability to self-perform for our clients.

The Director of Operations will oversee multiple construction crews and approximately 85–100 field personnel while helping drive operational performance, team development, customer relationships, and RWS's continued growth. This is a hands‑on leadership role for someone who understands field operations, knows how to develop people, and can successfully manage multiple projects and priorities at once.

Key Responsibilities

• Operational Leadership: Provide overall leadership and direction for field operations, ensuring crews have the resources, information, and support needed to perform safely and efficiently.
• Project Execution: Oversee planning, scheduling, coordination, and execution across multiple projects to support on‑time and on‑budget delivery.
• Team Leadership & Development: Lead, mentor, and develop multiple construction crews and field leaders while fostering a culture of safety, accountability, teamwork, and continuous improvement.
• Safety Leadership: Reinforce RWS and Plateau safety expectations across all operations and ensure teams consistently follow jobsite requirements and established procedures.
• Customer Engagement: Maintain strong client relationships through proactive communication regarding schedules, project changes, production, challenges, and overall project needs.
• Site Oversight: Conduct regular jobsite visits to evaluate safety, quality, productivity, manpower, scheduling, and project performance.
• Process Improvement: Partner with company leadership to identify opportunities to improve operational processes, productivity, communication, and overall efficiency.
• Logistics Coordination: Direct logistics personnel and coordinate culvert and wall operations to maintain efficient movement of people, equipment, and materials.
• Quality Control: Implement and maintain quality‑control processes and QC checklists to ensure work consistently meets company standards and customer expectations.
• Billing & Documentation: Ensure accurate and timely billing and project documentation, including job records, production information, change orders, and Smartsheet updates.
• Problem Solving: Respond quickly to field challenges and urgent operational issues to minimize downtime and keep projects moving forward.
• Cross-Company Collaboration: Work closely with RWS and Plateau leadership and support teams to leverage shared resources and capabilities across the organization.
• Additional Responsibilities: Perform other duties as needed to support RWS, Plateau Excavation, and overall company objectives.

Measures of Success

Success in this role will be measured through:

• Safety: Maintaining safe jobsites and reinforcing a strong safety culture across all crews.
• Project Performance: Delivering work safely, on schedule, within budget, and to established quality standards.
• Operational Efficiency: Maximizing crew productivity while minimizing unnecessary downtime.
• Quality: Consistently delivering work that meets RWS standards and client expectations.
• Customer Satisfaction: Maintaining responsive, professional communication and building strong client relationships.
• Team Development: Coaching and developing field leaders, crews, and logistics personnel while strengthening accountability throughout the organization.
• Accurate Documentation: Maintaining timely and accurate billing, project records, change orders, and Smartsheet information.
• Continuous Improvement: Identifying and implementing improvements that strengthen safety, productivity, quality, and overall operational performance.

Qualifications

• Experience: 5+ years of relevant construction experience, preferably in wall construction, concrete, grading, site development, or related operations.
• Operational Knowledge: Strong understanding of construction processes, scheduling, production, manpower planning, equipment utilization, and land development.
• Leadership: Demonstrated experience leading and developing large field teams, with the ability to establish expectations and drive accountability while maintaining a collaborative culture.
• Technical Skills: Proficiency in Microsoft Office, including Excel, Word, PowerPoint, and Outlook. Experience with project-management platforms such as Smartsheet is preferred.
• Communication: Strong verbal and written communication skills with the ability to effectively communicate with field personnel, company leadership, clients, vendors, and project partners.
• Organization: Strong attention to detail and the ability to manage multiple projects, schedules, crews, and priorities simultaneously.
• Problem Solving: Self‑motivated and comfortable making timely decisions in a fast‑paced construction environment.
• Adaptability: Ability to work independently and collaboratively while managing changing priorities and demanding project schedules.
• Bilingual: English/Spanish bilingual communication skills are strongly preferred.
• Physical Requirements: Ability to lift and carry up to 50 pounds and perform intermittent standing, walking, sitting, and bending throughout the workday. Must be comfortable working around construction equipment, noise, dust, varying weather conditions, and other typical jobsite conditions while following all required PPE and safety protocols.

This position operates across both office and active construction environments and requires regular travel to project sites. The Director of Operations will work closely with field crews, project teams, RWS leadership, Plateau Excavation leadership, clients, and other partners to ensure projects are executed safely, efficiently, and to the highest standards of quality.

Equal Opportunity Employer

Reinforced Wall Systems (RWS), a subsidiary of Plateau Excavation, is an Equal Opportunity Employer and maintains a Drug‑Free Workplace. We are committed to providing equal employment opportunities to qualified applicants and employees without regard to legally protected characteristics.

Application Process

Employment is contingent upon successful completion of applicable pre‑employment requirements, including a background check and drug screening.

This job description is intended to describe the general nature and level of work performed in this position and is not intended to be an exhaustive list of all responsibilities, duties, or qualifications. Responsibilities may evolve based on business and operational needs. Employment with RWS is at will.

Why Join RWS?

• Competitive Compensation with performance‑based bonus opportunities.
• Growth Opportunity: Join RWS at an exciting stage of growth, backed by the resources and capabilities of Plateau Excavation.
• People‑First Culture: Work in an environment built around teamwork, accountability, respect, and taking care of our people.
• Industry Impact: Help lead specialized construction operations across commercial, industrial, mission‑critical, and residential markets.
• Expanded Capabilities: Be part of a vertically integrated organization focused on increasing self‑perform capabilities and delivering greater value to clients.

Build what’s next with RWS and Plateau Excavation.

Join a growing team combining specialized expertise, strong field leadership, and the resources of Plateau Excavation to deliver exceptional work for our clients and create opportunities for our people.