Director of Operations — Remote (ND/MN)

GT Independence, LLC; United States; On-site; USD 90,000 - 120,000; Full time

Job summary

GT Independence, LLC seeks a Director of Operations to oversee all operational units and ensure exceptional fiscal intermediary services for those served via self-direction. The role drives policy development, strategic planning, and cross-functional collaboration across the company.

The position emphasizes leadership, program management, and continuous improvement, with work performed from a home office and occasional travel.

Qualifications

• Bachelor’s Degree in business, human services or related field or equivalent work experience.
• At least 5 years of experience relevant to the work performed.
• Knowledgebase in supervision, business management and leadership.
• Excellent written and oral communication skills.
• Experience with complex projects, critical thinking and problem solving.
• Strong organizational and administrative skills with deadline focus.

Responsibilities

• Maintains Operational Standards.
• Formulates, implements, and communicates operational policies and procedures.
• Plans, executes, and implements strategic objectives identified in support of the Company’s Strategic Plan.
• Coordinates activities across operational unit lines; evaluates plans and changes; recommends to senior management.
• Develops leadership and management skills within subordinates.
• Approves performance appraisals and wage increases.
• Develops metrics to measure operations performance.
• Monitors workloads of the group and re-assigns agencies and programs as needed.
• Collaborates with other directors to optimize service delivery.
• Builds relationships with Agencies and promotes company mission and values.

Skills

Leadership

Strategic planning

Project management

Communication

People management

Critical thinking

Education

Bachelor’s Degree in Business or related field

Tools

Microsoft Office

Job description

GT Independence, LLC seeks a Director of Operations to oversee all operational units and ensure exceptional fiscal intermediary services for those served via self-direction. The role drives policy development, strategic planning, and cross-functional collaboration across the company.

The position emphasizes leadership, program management, and continuous improvement, with work performed from a home office and occasional travel.