Vice President of Operations

GT Independence, LLC; United States; Remote; USD 200,000 - 300,000; Full time

Benefits offered by this job

Competitive compensation

Comprehensive benefits

Flexible time off

Growth opportunities

Job summary

GT Independence seeks a Vice President of Operations to drive national operational excellence across states, ensuring service quality and scalable growth in fiscal intermediary and self‑direction programs. This role partners with executive leadership to align programs with strategic goals and regulatory requirements.

Remote, national leadership position with travel as needed; you will develop leaders, monitor KPIs, and lead cross‑functional teams to deliver consistent outcomes and exceptional

Qualifications

• 8+ years of progressive operations leadership experience, including senior or executive roles.
• Experience leading multi-state or national operations in regulated environments.
• Strong background in home care, home health, personal care, or similar services.

Responsibilities

• Develop, standardize, and implement scalable operational frameworks, workflows, and best practices.
• Monitor regional performance and lead corrective actions and continuous improvement initiatives.
• Lead and develop regional Directors of Operations and senior leadership.

Skills

Analytical skills

Communication skills

Leadership skills

Education

Bachelor's degree in Business Administration, Healthcare Management, Human Services, or related field

Master's degree preferred or equivalent senior-level operational leadership experience

Tools

MS Excel

Microsoft Office

Job description

• Pay or shift range: $200,000 USD to $300,000 USD
  The estimated range is the budgeted amount for this position. Final offers are based on various factors, including skill set, experience, location, qualifications and other job-related reasons.

Description

Vice President of Operations (National)

Remote | National Leadership Role

Make a Difference. Lead at Scale.

At GT Independence, people are at the heart of everything we do. We are a mission‑driven organization dedicated to helping individuals live independently through self‑directed home and community‑based care. Recognized nationally as a great place to work, we foster a culture of trust, collaboration, and continuous learning—where leaders are empowered to make a meaningful impact every day.

Position Overview

The Vice President of Operations is a high‑impact national leadership role responsible for driving operational excellence, service quality, and sustainable growth across multiple states and regions. This role provides strategic oversight for complex, highly regulated operations within GT Independence’s fiscal intermediary and self‑direction programs, while leading and developing regional Directors of Operations and senior leaders.

Partnering closely with executive leadership and cross‑functional teams, the Vice President ensures consistent service delivery, regulatory compliance, and operational scalability while supporting the organization’s long‑term strategic goals.

Key Responsibilities

National Operational Leadership

• Develop, standardize, and implement scalable operational frameworks, workflows, and best practices.
• Monitor regional performance and lead corrective actions and continuous improvement initiatives.
• Serve as a senior escalation point for complex or high‑risk operational issues.

Strategic Planning & Growth

• Execute enterprise‑level strategic initiatives aligned with organizational objectives.
• Partner with executive leadership on national growth strategies, new market expansion, and program launches.
• Establish, monitor, and analyze KPIs and performance dashboards to drive results.

Leadership & Talent Development

• Lead, coach, and develop regional Directors of Operations and senior operational leaders.
• Build strong leadership pipelines, encourage accountability, and promote a culture of continuous learning.
• Support talent retention, succession planning, and organizational design efforts.

Quality, Compliance & Stakeholder Engagement

• Ensure compliance with federal, state, and program‑specific regulations.
• Partner with Compliance and Quality teams to mitigate risk and maintain audit readiness.
• Represent GT Independence with state agencies, partners, and key stakeholders.

Qualifications

• Bachelor’s degree in Business Administration, Healthcare Management, Human Services, or a related field (required).
• Master’s degree preferred or equivalent senior‑level operational leadership experience.
• 8+ years of progressive operations leadership experience, including senior or executive roles.
• Proven success leading multi‑state or national operations in regulated environments.
• Strong background in home care, home health, personal care, fiscal intermediary services, or similar industries.
• Excellent analytical, communication, and leadership skills.

This is a remote, national role with travel required based on business needs, including visits to state operations, partners, and key meetings.

Why Join GT Independence?

GT Independence is a national, family‑owned organization supporting thousands of individuals across the U.S. We offer competitive compensation, comprehensive benefits, flexible time off, and opportunities for growth—along with the chance to be part of meaningful work that truly changes lives.

Qualifications

Skills

Required

Knowledge of administrative procedures

Expert

Expert

Expert

Proficient in MS Excel

Expert

Expert

Microsoft Office suite

Expert

Education

Required

Bachelors or better in General Business or related field.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.