Director of Operations & Process Improvement

Schneider National; Portland (OR); On-site; USD 120,000 - 180,000; Full time

Benefits offered by this job

Medical, dental and vision insurance

Company-paid life insurance

401(k) with company match

Paid time off and holidays

Incentive pay program

Tuition reimbursement

Job summary

Schneider National in Portland seeks a Director of Operations to lead customer service and operations teams, driving productivity enhancements across the fleet and coordinating with multiple departments to automate and streamline processes. The role emphasizes strategic leadership and hands-on improvement initiatives within a dynamic logistics environment.

The ideal candidate has a Bachelor's degree in business or logistics and at least seven years in transportation or logistics, with a

Qualifications

• Bachelor's degree in business, logistics or related field is required.
• At least seven years of transportation or logistics experience is required.
• Operations background is preferred; ability to foster relationships with customers is important.

Responsibilities

• Lead initiatives to improve productivity and performance of the business.
• Collaborate with sales and operations teams to exceed customer expectations.
• Lead the integration of tech enhancements for drivers, customers and operations.
• Create and sustain a high-performance environment through processes and actions.
• Exercise situational leadership when working with various teams.
• Initiate and lead process improvement opportunities.

Skills

Leadership

Team leadership

Process improvement

Operations management

Customer relationship

Education

Bachelor's degree in business, logistics or related field

Job description

Schneider National in Portland seeks a Director of Operations to lead customer service and operations teams, driving productivity enhancements across the fleet and coordinating with multiple departments to automate and streamline processes. The role emphasizes strategic leadership and hands-on improvement initiatives within a dynamic logistics environment.

The ideal candidate has a Bachelor's degree in business or logistics and at least seven years in transportation or logistics, with a