Director of Operations

Schneider National; Portland (OR); On-site; USD 120,000 - 180,000; Full time

Benefits offered by this job

Medical, dental and vision insurance

Company-paid life insurance

401(k) with company match

Paid time off and holidays

Incentive pay program

Tuition reimbursement

Job summary

Schneider National in Portland seeks a Director of Operations to lead customer service and operations teams, driving productivity enhancements across the fleet and coordinating with multiple departments to automate and streamline processes. The role emphasizes strategic leadership and hands-on improvement initiatives within a dynamic logistics environment.

The ideal candidate has a Bachelor's degree in business or logistics and at least seven years in transportation or logistics, with a

Qualifications

• Bachelor's degree in business, logistics or related field is required.
• At least seven years of transportation or logistics experience is required.
• Operations background is preferred; ability to foster relationships with customers is important.

Responsibilities

• Lead initiatives to improve productivity and performance of the business.
• Collaborate with sales and operations teams to exceed customer expectations.
• Lead the integration of tech enhancements for drivers, customers and operations.
• Create and sustain a high-performance environment through processes and actions.
• Exercise situational leadership when working with various teams.
• Initiate and lead process improvement opportunities.

Skills

Leadership

Team leadership

Process improvement

Operations management

Customer relationship

Education

Bachelor's degree in business, logistics or related field

Job description

Job overview

Schneider is seeking a Director of Operations in Portland to lead teams of customer service and operations associates. The Director of Operations will play a critical role in improving the productivity of Schneider’s fleet and will collaborate with various teams to automate and enhance processes.

Responsibilities

• Lead initiatives to improve the productivity and performance of the business.
• Collaborate with sales and operations teams to exceed customers’ expectations.
• Lead the integration of tech enhancements related to driver, customer and operational teams.
• Create and sustain a high-performance environment through processes and actions.
• Exercise situational leadership when working with various teams in the organization.
• Initiate and lead process improvement opportunities.

Skills and qualifications

• Bachelor's degree in business, logistics or related field required.
• Minimum seven years of transportation or logistics experience required.
• Operations background is preferred.
• Able to foster productive relationships with internal and external customers.

Pay and benefits

• Medical, dental and vision insurance.
• Company-paid life insurance.
• 401(k) savings plan with company match.
• Paid time off and paid holidays.
• Results-based incentive pay program where you can earn above and beyond your base pay.
• Tuition reimbursement.
• See full list of operations benefits.

Schneider's inclusive culture

Our history has taught us that treating everyone with dignity and respect is vital to our ongoing success. We embrace and seek out diversity that is inclusive of thought, race, ethnicity, national origin, sex, gender, gender expression, age, religion, sexual orientation, ability, medical condition, veteran or military status, experience and background. This diversity and openness ensures all associates have equal access to opportunities and resources to contribute fully to the organization's success, and it fuels innovation, improves strategic thinking and cultivates leadership. Any applicant may request a reasonable accommodation to complete a job application, pre-employment testing, or job interview or to otherwise participate in the hiring process consistent with the Americans with Disabilities Act (ADA) by contacting their Recruiter, Human Resources Business Partner, and/or Human Resources Leave Administration.