Director of Operations - Multi-Unit Leader (Field-Based)

Bonrue HQ; Draper (UT); On-site; USD 120,000 - 180,000; Full time

Benefits offered by this job

Dental insurance

Employee discount

Health insurance

Paid time off

Vision insurance

Job summary

Bonrue HQ is seeking a Director of Operations to lead profitability and operational performance across multiple locations. You will ensure SOPs and systems compliance, while partnering with senior leaders to drive efficiency and guest experience.

You will report to the Chief People Officer and Chief Development Officer, and oversee district managers, general managers, and the field team. This is a field-based, in-person leadership role with significant travel.

Qualifications

• Bachelor’s Degree preferred.
• 10+ years of multi-unit restaurant management experience.
• Managed 25 locations and $20M+ top-line revenue.
• 5+ years of leadership and supervisory experience in the restaurant industry.
• Project management experience preferred.

Responsibilities

• Directly manage District Managers and General Managers to ensure policy and procedures compliance.
• Develop and manage operations budgets, sales targets, and P&L per location.
• Monitor inventory, food cost, waste, staffing, scheduling, and labor cost performance.
• Oversee field operations with 75% of time spent in restaurants.
• Collaborate with Marketing and warehouse teams on item rollouts and LTOs.
• Conduct regular store visits and operational audits with coaching and corrective action.

Skills

People development

Business acumen

Leadership

Strategic planning

Communication

MS Office

Education

Bachelor’s Degree preferred

Tools

MS Office

Job description

Bonrue HQ is seeking a Director of Operations to lead profitability and operational performance across multiple locations. You will ensure SOPs and systems compliance, while partnering with senior leaders to drive efficiency and guest experience.

You will report to the Chief People Officer and Chief Development Officer, and oversee district managers, general managers, and the field team. This is a field-based, in-person leadership role with significant travel.