Director of Operations & HR — Office Leader

Taft Stettinius & Hollister LLP; Cleveland (OH); On-site; USD 130,000 - 150,000; Full time

Benefits offered by this job

Competitive compensation

Comprehensive benefits including 401(k

Paid time off & holidays

Job summary

Taft Stettinius & Hollister LLP in Cleveland seeks an HR – Office Manager (Director of Operations) to lead operations for the office and manage professional staff, reporting to the COO/CHRO.

The role oversees recruitment, onboarding, performance evaluations, budgeting, and collaboration with facilities, IT, HR and practice group leaders to align with firm standards and client-first service.

Qualifications

• Minimum 5 years of management experience, preferably in law or professional services.
• Strong HR knowledge including performance management and employee relations.
• Bachelor’s degree required.

Responsibilities

• Lead and manage legal assistants, paralegals, and operations staff in the Cleveland office.
• Oversee recruitment, onboarding, training, and headcount planning.
• Conduct performance evaluations and implement corrective actions.
• Coordinate onboarding of lateral partners and associates with HR and IT.
• Manage office budget and monitor expenditures with finance.
• Serve as facilities liaison and maintain high service standards.

Skills

Leadership

Communication

People management

HR practices

Budgeting

Education

Bachelor’s degree in Human Resources, Communications, Business Administration, Organizational Development, or equivalent

Tools

Microsoft Office Suite

Job description

Taft Stettinius & Hollister LLP in Cleveland seeks an HR – Office Manager (Director of Operations) to lead operations for the office and manage professional staff, reporting to the COO/CHRO.

The role oversees recruitment, onboarding, performance evaluations, budgeting, and collaboration with facilities, IT, HR and practice group leaders to align with firm standards and client-first service.