Director of Operations & HR – DC Office

Taft Stettinius & Hollister LLP; Washington (District of Columbia); On-site; USD 125,000 - 145,000; Full time

Job summary

Taft Stettinius & Hollister LLP is seeking an HR – Office Manager (Director of Operations) to join our management team in Washington, DC. The role leads and develops the Washington, D.C.

office staff, oversees recruitment, onboarding, evaluations, and budget management, and partners with HR, facilities, and procurement to maintain high service standards. The position requires a minimum of five years of management experience in a legal or professional services setting, with strong interpersonal

Qualifications

• Bachelor’s degree in HR, communications, business administration, organizational development, or equivalent.
• Minimum 5 years of management experience, preferably in a legal or professional services environment.
• Knowledge of human resources management practices, including performance management, employee relations, and talent development.

Responsibilities

• Lead and manage legal staff in the Washington, D.C. offices with accountability and engagement.
• Oversee recruitment, onboarding, training, and development to align with office needs.
• Conduct performance evaluations, set goals, and implement actions as needed.
• Manage onboarding of lateral partners and associates with HR and admin teams.
• Monitor paralegal billable hour performance and drive improvements.
• Collaborate with practice group leaders to optimize resource allocation.
• Recommend promotions and compensation adjustments in collaboration with HR.
• Collaborate on employee relations and organizational development.

Skills

People skills

Leadership

HR knowledge

Strategic thinking

Multitasking

Communication

Emotional intelligence

Office management

Education

Bachelor’s degree in HR/related field

Tools

Microsoft Office Suite

Job description

Taft Stettinius & Hollister LLP is seeking an HR – Office Manager (Director of Operations) to join our management team in Washington, DC. The role leads and develops the Washington, D.C.

office staff, oversees recruitment, onboarding, evaluations, and budget management, and partners with HR, facilities, and procurement to maintain high service standards. The position requires a minimum of five years of management experience in a legal or professional services setting, with strong interpersonal