Director of Operations — Full-Time | Remote (North America)

pofft; Tennessee; Hybrid; USD 100,000 - 160,000; Full time

Job summary

Passive Income Dentist is seeking a Director of Operations to own execution in a founder-led online education business. This role will build the management layer, establish SOPs, and ensure measurable outcomes while protecting the founder's time.

You'll design org structures, km dashboards, and 1:1 frameworks, and oversee a fully distributed remote team with a focus on scalable operations and accountability.

Qualifications

• Experience scaling a founder-led online business past $10M
• Proven ability to manage a fully distributed remote team
• Experience working with a marketing agency on paid acquisition
• Strong operational leadership and process design

Responsibilities

• Build the processes and streamline the systems to ensure all tasks are delivered efficiently
• Build the org structure, scorecards, and 1:1 frameworks that give the team a real management system
• Own the relationship with our external marketing agency and hold them accountable to weekly funnel performance and revenue targets
• Design and deploy KPI dashboards across the coaching team and leadership
• Run the weekly leadership cadence and quarterly planning process
• Identify talent gaps, lead hiring processes, and implement performance reviews
• Filter and resolve operational issues before they reach the founder — target is founder at 10 hours or fewer per week within 12 months

Skills

Scale online business

Remote team leadership

Agency management

Growth strategy

Operational leadership

Tools

KPI dashboards

Job description

Director of Operations — Full-Time | Remote (North America)

About Us

Passive Income Dentist is an online coaching and education company helping dentist business owners build profitable practices and design lives of real freedom. We do this through programs, live events, a membership community, and hands‑on implementation coaching. We're a 7‑figure business at a genuine inflection point, and we're hiring the operator who will build the infrastructure to scale to the next level.

Why This Role Exists

The founder is exceptional at vision and content. What the business needs now is one person who owns execution — not assists with it, not supports it. Owns it.

You'll build the management layer, hold every function accountable to measurable outcomes, and protect the founder's time so he can stay in the work only he can do. If you've taken a founder‑led online business from chaotic‑but‑growing to structured‑and‑scaling, this role was built for you.

What You'll Own

• Build the processes and streamline the systems to ensure all the tasks are delivered in an efficient way.
• Build the org structure, scorecards, and 1:1 frameworks that give the team a real management system
• Own the relationship with our external marketing agency and hold them accountable to weekly funnel performance and revenue targets
• Design and deploy KPI dashboards across the coaching team and leadership
• Run the weekly leadership cadence and quarterly planning process
• Identify talent gaps, lead hiring processes, and implement performance reviews
• Filter and resolve operational issues before they reach the founder — target is founder at 10 hours or fewer per week within 12 months

What We're Looking For

• Operated inside an online coaching, education, or digital marketing business scaled to $10M+
• Managed a fully distributed remote team
• Held a marketing agency accountable for paid acquisition performance
• Scaled a business through the $3M–$10M growth phase

Core competencies

• P&L ownership and financial reporting
• Systems and SOP architecture from scratch
• Performance management through scorecards and KPI rhythms
• AI and automation as daily operational tools
• Structured hiring and team design

You're the right fit if you've worked directly for a founder before and found it energizing. You manage up, push back respectfully, and bring solutions to problems. You build things that run without you.

This is not the right role if your entire background is corporate or enterprise — this business is founder‑led, fast‑moving, and values‑driven.

Job Type: Full-time

Pay: $100,000.00 - $160,000.00 per year

Application Question(s)

• Have you helped scale a business past 10M?
• Have you worked on a Founder‑led startup?