Director of Operations: Culinary Leadership & Innovation

Bon Appétit Management Company; San Francisco (CA); On-site; USD 120,000 - 130,000; Full time

Benefits offered by this job

Medical

Dental

Vision

Life Insurance/AD

Disability Insurance

Retirement Plan

Paid Time Off

Holiday Time Off

Associate Shopping Program

Health and Wellness Programs

Discount Marketplace

Identity Theft Protection

Pet Insurance

Commuter Benefits

Employee Assistance Program

Flexible Spending Accounts (FSAs)

Paid Parental Leave

Personal Leave

Job summary

Bon Appetit is seeking a Director of Operations in San Francisco to lead dining operations, align with client culture and health regulations, and drive financial performance. This role oversees culinary, operational, financial, and guest service functions while fostering innovation and accountability.

The Director builds strong client relationships and leads teams to deliver exceptional hospitality. The position reports to senior leadership and requires strategic planning, budgeting, and people

Qualifications

• Bachelor's degree or equivalent professional experience in hospitality/business
• 8–10 years of progressive food service or hospitality leadership experience
• Strong financial, budgeting and P&L management capabilities

Responsibilities

• Provide overall leadership and accountability for all dining operations.
• Ensure high-quality food offerings are creatively prepared, presented, and delivered cost-effectively.
• Maintain food standards, sustainability initiatives, and farm-to-fork commitments.
• Collaborate with culinary leadership to develop menus and innovative programs.
• Drive continuous improvement in food quality, guest satisfaction, and operational efficiency.
• Lead talent development and supervise management and hourly team members.

Skills

Leadership experience

Financial acumen

Client relationship management

Operations management

Education

Bachelor's degree in Hospitality Management

Tools

Excel

Word

PowerPoint

Job description

Bon Appetit is seeking a Director of Operations in San Francisco to lead dining operations, align with client culture and health regulations, and drive financial performance. This role oversees culinary, operational, financial, and guest service functions while fostering innovation and accountability.

The Director builds strong client relationships and leads teams to deliver exceptional hospitality. The position reports to senior leadership and requires strategic planning, budgeting, and people