Director of Operations, Behavioral Health Leader

Discovery Mood & Anxiety Program; Crownsville (MD); On-site; USD 70,000 - 105,000; Full time

Job summary

Discovery Mood & Anxiety Program in Crownsville, MD is seeking a Director of Operations to lead facility-wide services and ensure a safe, high-quality treatment environment. You will supervise multiple departments, drive KPI-based improvements, and align operations with licensing and accrediting standards.

The role emphasizes staff training, performance reporting, vendor management, and on-call coverage as part of the leadership team in a busy behavioral health setting.

Qualifications

• Bachelor's degree preferred.
• Master's degree preferred.
• 2+ years of experience leading teams in the behavioral healthcare space required.
• 5+ years of experience leading teams in the behavioral healthcare space preferred.
• Knowledge of state licensing and accrediting standards.
• Knowledge of State & Federal patient confidentiality laws.

Responsibilities

• Oversees staff training and ensures staff competence for a well-managed facility and exceptional patient experience.
• Supervises, supports and provides strategic direction to all departments within responsibility.
• Oversees general daily operations throughout the facility.
• Provides reports as required by facility leadership and monitors KPI.
• Creates action plans based on KPIs to meet department expectations.
• Plans, organizes and directs services and special programming for clients.
• Manages the company fleet and equipment.
• Oversees purchases and contracts with outside vendors.
• Maintains staffing grids and monitors overtime for hourly staff.
• Participates in Administrator on call rotation.
• Ensures patient safety and a positive treatment experience.

Skills

Team leadership

Behavioral health knowledge

Education

Bachelor's degree

Master's degree

Job description

Discovery Mood & Anxiety Program in Crownsville, MD is seeking a Director of Operations to lead facility-wide services and ensure a safe, high-quality treatment environment. You will supervise multiple departments, drive KPI-based improvements, and align operations with licensing and accrediting standards.

The role emphasizes staff training, performance reporting, vendor management, and on-call coverage as part of the leadership team in a busy behavioral health setting.