Director Of Operations

Discovery Mood; Maryland; Presencial; USD 70.000 - 105.000; Jornada completa

Descripción de la vacante

Discovery Mood & Anxiety Program in Crownsville, MD, seeks a Director of Operations to lead multiple departments and uphold client wellbeing and program integrity. On-site role with on-call duties, Mon-Fri schedule.

The position requires 2+ years leading teams in behavioral healthcare, with preference for 5+ years. Knowledge of state licensing and confidentiality laws is essential, as is managing staff performance and vendor contracts.

Formación

• 2+ years of experience leading teams in behavioral healthcare.
• 5+ years preferred for leadership roles in behavioral health.
• Knowledge of state licensing and accrediting standards.
• Knowledge of State & Federal patient confidentiality laws.

Responsabilidades

• Oversees staff training and ensures staff competence for an exemplary patient experience.
• Supervises and provides strategic direction to all departments under their responsibility.
• Oversees general daily operations across the facility.
• Provides reports and monitors KPIs as required by facility leadership.
• Creates action plans based on KPIs to ensure departmental targets are met.
• Organizes services and special programming for clients.

Conocimientos

Team leadership

Staff training

Strategic direction

KPI monitoring

Educación

Behavioral healthcare leadership experience

Descripción del empleo

The Director of Operations is a member of the Facility Leadership team, member of the treatment team, and is responsible for maintaining the wellbeing of clients and integrity of the program. This position may provide direct supervision and oversight of any of the following departments: Dietary, Operations, Peer Support, Drivers, EVS, Maintenance, and any other department that is within their scope as determined by the Facility Leader. Assures the program policies and procedures are followed by staff and in compliance with state licensing and accrediting body.

Essential Job Functions

• Oversees staff training, compliance with training and staff competence to ensure a well-managed facility that provides a exemplary patient experience.
• Supervises, supports and provides strategic direction to all departments within their responsibility
• Overseas general daily operations throughout the facility.
• Provides reports as required by facility leadership and monitors key performance indicators.
• Creates action plans and implements the action plan based on KPI’s to ensure departments within their oversight meet expectations.
• Plans, organizes and directs services and special programming for clients.
• Manages the company fleet.
• Responsible for purchases and invoicing contracts with outside vendors.
• Maintains staffing grids and monitors overtime for all hourly staff members within their reporting structure.
• Participate in the Administrator on call rotation.
• Ensures and holds their team accountable to patient safety, customer service and a positive treatment experience.

Knowledge, Education, Experience

• 2 or more years of experience leading teams in the behavioral healthcare space required.
• 5 of more years of experience leading teams in the behavioral healthcare space preferred.
• Knowledge of state licensing and accrediting standards.
• Knowledge of State & Federal Statutes Regarding Patient Confidentiality laws

Employment Status

Full-time
Schedule: Monday-Friday with on-call responsibilities
Work Location: On-site - Crownsville, MD
Compensation: Pay Range: $70,000-105,000 annually

Reference Number: 13440

Department: Facility Management

Employment Type: Full-Time

Pay Range: $70,000.00 - $105,000.00

Shift Hours & Dates: Monday-Friday on call duties required

Virtual: No

Company: Discovery Mood & Anxiety

Location: Discovery Mood & Anxiety Program

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