Director of Operations Assistant General Manager

Courtyard Montgomery; Alabama; On-site; USD 50,000 - 90,000; Full time

Job summary

An established industry player in hospitality is seeking a dynamic Director of Operations to lead hotel operations in the absence of the General Manager. This role is pivotal in ensuring guest satisfaction and operational efficiency while inspiring a team of dedicated employees. The ideal candidate will possess strong leadership skills, a knack for sales, and a passion for delivering exceptional guest experiences. Join a supportive environment that values development and offers competitive benefits, including a monthly bonus program and paid time off. If you are ready to make a significant impact in the hospitality industry, this opportunity is for you.

Benefits

Monthly Bonus program

Health insurance

Dental insurance

Vision Discount plans

Paid Time Off (PTO)

401k plan

Discounted hotel rooms

Engaged team environment

Qualifications

• Experience in hotel operations and management is essential.
• Strong leadership and sales skills are crucial for success.

Responsibilities

• Oversee daily hotel operations and ensure guest satisfaction.
• Manage budgets, financial reports, and motivate staff.

Skills

Leadership

Sales Management

Guest Relations

Financial Reporting

Team Motivation

Operational Management

Recruitment and Training

Job description

Come join our team in an always changing and fast paced position as a Director of Operations.

Director of Operations (Assistant General Manager)

The DOO runs the hotel in the General Manager's absence. You will assist department heads and managers, inspire employees, and engage with guests all while running an efficient and profitable business that delivers a superior guest experience.

This job might be for you if you:

1. Can handle the daily operations and oversee all areas of the hotel including front office, housekeeping, breakfast, maintenance, night audit, guest satisfaction, and sales.
2. Are capable to successfully market the hotel's quality product and services with the goal of exceeding guests’ expectations.
3. Are sharp at and will provide sales leadership and implement plans to achieve profitability goals.
4. Know how to recruit, hire, train and retain top talent that will give the WOW experience to all guests.
5. Have the ability to not only supervise hotel employees but mentor and motivate them as well.
6. Are passionate and will help guests out as quickly and awesomely as possible.
7. Know how to work with departments to achieve budgets and build strong working relationships.
8. Will motivate and ensure the cleanliness and safety of the hotel.
9. Are capable at creating the hotel’s annual budget and track performance throughout the year.
10. Can produce and effectively explain the monthly financial reports.
11. Have the ability to deliver strong financial performance while maintaining guests relations.

Benefits:

We provide the best in services to our guests and we provide support and development for our team. This position provides:

1. Monthly Bonus program.
2. Health, Dental insurance and Vision Discount plans.
3. Paid Time Off (PTO) after only 60 days employment.
4. 401k plan to help you plan for your future.
5. Discounted hotel rooms.
6. A great work environment with an engaged team.