Director of Operations

Insight Global; West Chester (Chester County); On-site; USD 160,000 - 200,000; Full time

Job summary

Insight Global is assisting a telecommunications and signal processing company in filling an urgent Director of Operations role. You will be a pivotal leader responsible for driving the efficiency and effectiveness of core operational activities.

You will develop and implement strategic initiatives to optimize processes, enhance productivity, and ensure seamless delivery of products and services, with a focus on governance, quality, and customer satisfaction.

Qualifications

• Bachelor's degree in Business Administration, Operations Management, or related field.
• 7+ years of experience in Operations in a manager level role.
• Experience in a manufacturing setting.
• Business Administration background.
• Deep understanding of operational principles, practices, and methodologies, including customer service and production.
• Excellent organizational and project management skills with a focus on meeting deadlines.
• Strong understanding of relevant industry regulations and legal guidelines.
• Proficiency in relevant operations management software and tools.

Responsibilities

• Develop and execute strategies, policies, and procedures to maximize efficiency and quality.
• Collaborate with department heads to set goals, define KPIs, and monitor progress.
• Build relationships with vendors and contract manufacturers to ensure timely material delivery.
• Monitor KPIs, identify trends, and implement data-driven improvements.

Skills

Operations management

Project management

KPI tracking

Vendor relations

Customer service

Regulatory compliance

Education

Bachelor's degree in Business Administration, Operations Management, or related field

Job description

Insight Global is a assisting a telecommunications and signal processing company in filling an urgent Director of Communications need that they have. As the Director of Operations, you will be a pivotal leader, driving the efficiency and effectiveness of our core operational activities. You will be responsible for developing and implementing strategic initiatives that optimize processes, enhance productivity, and ensure the seamless delivery of our products/services.

Amazing benefits for this role! $160,000 to $200,000 annually based on years of experience + annual discresionary bonus.

• - Develop and execute comprehensive operational strategies, policies, and procedures to maximize efficiency, productivity, and quality
• - Collaborate with department heads to establish clear goals, define key performance indicators (KPIs), and monitor progress towards operational targets
• - Develop strong relationships with vendors and contract manufacturers to drive timely material delivery and future material outlook
• - Monitor and analyze KPIs to assess operational performance, identify trends, and implement data-driven improvements

REQUIRED SKILLS AND EXPERIENCE

• - Bachelor's degree in Business Administration, Operations Management, or a related field
• - 7+ years of experience in Operations in a manager level role
• - Experience in a manufacturing setting
• - Business Administration background
• - Deep understanding of operational principles, practices, and methodologies, including customer service and production
• - Excellent organizational and project management skills with a focus on meeting deadlines
• - Strong understanding of relevant industry regulations and legal guidelines
• - Proficiency in relevant operations management software and tools

NICE TO HAVE SKILLS AND EXPERIENCE

• - Certifications related to project management, business operations or lean manufacturing