Director - Operations

Digital Factory, Inc.; United States; Remote; USD 140,000 - 190,000; Full time

Job summary

Digital Factory is seeking a Director of Operations to oversee daily operations remotely, align processes with strategic goals, and lead a team toward efficiency and profitability. You will collaborate with senior leaders to implement robust policies, manage budgeting and compliance, and drive performance across the organization.

The role demands strong leadership, advanced project and crisis management skills, and a track record of optimizing operations with measurable impact.

Qualifications

• Bachelor's degree in Business Administration, Operations Management, or related field.
• At least 5 years of experience in operations management with a proven track record in operational efficiency.
• Strong managerial and diplomatic skills.
• Excellent interpersonal, leadership, and decision-making skills.
• Advanced project management skills.
• Strong crisis management and problem-solving skills.
• Excellent ability to delegate responsibilities while maintaining organizational control.

Responsibilities

• Oversee daily company operations to ensure a positive, safe, and profitable working environment.
• Implement and review operational policies and procedures.
• Assist HR with recruiting, staffing logistics, workforce development, and productivity optimization.
• Oversee budgeting, reporting, planning, and auditing.
• Collaborate with senior stakeholders to define business requirements and systems goals.
• Ensure all legal and regulatory documents are filed and monitor compliance with laws and regulations.
• Identify opportunities to streamline business processes and systems.
• Translate strategy into actionable goals for performance and growth, including annual operating planning.
• Oversee operational systems, processes, and infrastructure with an eye for improvement.
• Anticipate and track operational risks and provide strategic solutions.
• Other duties as assigned.

Skills

Innovative solutions

Business operations

Managerial skills

Interpersonal leadership

Project management

Crisis management

Delegation

Education

Bachelor’s degree in Business Administration or related field

Job description

DESCRIPTION: The Director of Operations will oversee the day-to-day administrative and operational functions of the company. This pivotal role ensures the smooth execution of business strategies and processes, with a focus on enhancing operational efficiency, cost-effectiveness, and service quality. The Director will collaborate with senior leadership to align operational practices with the company's strategic goals and lead a team to drive business performance and operational excellence. Department: Operations Reports to: VP - Operations, Location: Remote

WHO WE ARE

Our team's digital inventiveness and mobile location expertise createsbrand stories that produce results. We are seasoned professionals who haveworked in marketing, technology, mobile, and beyond. Our skills includeMicro-fencing, mobile strategy, data analytics, and more.

THIS POSITION WILL ENTAIL

• Managing daily company operations to ensure a positive, safe, and profitable working environment.
• Implementing and reviewing operational policies and procedures.
• Assisting HR with recruiting when necessary, including staffing logistics, workforce development, and optimizing team productivity.
• Overseeing budgeting, reporting, planning, and auditing.
• Working with senior stakeholders to define business requirements and systems goals, and to identify and resolve business systems issues.
• Ensuring all legal and regulatory documents are filed and monitor compliance with laws and regulations.
• Identifying opportunities to streamline business processes and systems.
• Translating strategy into actionable goals for performance and growth, helping to implement organization wide goal setting, performance management, and annual operating planning.
• Overseeing operational systems, processes, and infrastructure while looking for opportunities of improvement or revision.
• Anticipating and tracking operational and tactical risks and providing strategic solutions.
• Other Duties as Assigned.

DESIRED SKILLS QUALIFICATIONS

• Proven ability to develop innovative solutions for increased productivity.
• Strong mastery of business operations and experience in managing all aspects of a business.
• Superior managerial and diplomatic skills.
• Excellent interpersonal, leadership, and decision‑making skills.
• Advanced project management skills.
• Strong crisis management and problem‑solving skills.
• Excellent ability to delegate responsibilities while maintaining organizational control.

DESIRED SKILLS FOR QUALIFICATION

• Proven ability to develop innovative solutions for increased productivity.
• Strong mastery of business operations and experience in managing all aspects of a business.
• Superior managerial and diplomatic skills.
• Excellent interpersonal, leadership, and decision‑making skills.
• Advanced project management skills.
• Strong crisis management and problem‑solving skills.
• Excellent ability to delegate responsibilities while maintaining organizational control.

REQUIRED EDUCATION AND WORK EXPERIENCE

• Bachelor’s degree in Business Administration, Operations Management, or related field.
• At least 5 years of experience in operations management, with a proven track record in operational efficiency.

PREFERRED QUALIFICATIONS

• MBA or other relevant graduate degree.
• Experience in the industry in which the company operates.
• Proven track record of managing teams and projects to successfully meet and exceed expectations.

CERTIFICATIONS

• Project Management Professional (PMP), Certified Operations Manager (COM), Six Sigma Black Belt Certification, or similar certifications are advantageous but not required.

WHO IS DIGITAL FACTORY

Our team's digital inventiveness and mobile location expertise creates brand stories that produce results. We are seasoned professionals who have worked in marketing, technology, mobile, and beyond. Our skills include Micro‑fencing, mobile strategy, data analytics, and more.

Digital Factory is an equal opportunity employer, committed to recruiting, hiring and promoting qualified people of all backgrounds, regardless of sex; race; color; creed; national origin; religion; age; marital status; pregnancy; physical, disability; sexual orientation; gender identity or any other basis protected by federal, state or local law.

Digital Factory is an Equal Opportunity Employer