Director of Operations

Vale Food Co; Orlando (FL); On-site; USD 75,000 - 85,000; Full time

Job summary

Vale Food Co is seeking a driven Director of Operations to lead restaurant locations in Florida. The role emphasizes team development, customer experience, and operational excellence. Ideal candidates will have significant restaurant management experience and a passion for healthy food.

Benefits

Health, dental + vision insurance (company 50% match)

Complimentary Vale Food Co Meals

Flexible scheduling

Annual Vale Retreat offsite

Free Vale Food Co swag

Qualifications

• 5+ years' experience in restaurant management.
• Experience in fast casual restaurant chains preferred.

Responsibilities

• Oversee a full-service BOH operation and quick-service FOH model.
• Develop and coach General Managers for performance improvement.
• Drive top-line sales performance through community marketing.

Skills

Communication

Leadership

Problem-solving

Customer service

Innovation

Education

Regional Manager's Food Safety Certification

Job description

This range is provided by Vale Food Co. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

$75,000.00/yr - $85,000.00/yr

Additional compensation types

Annual Bonus

Be a part of the next biggest thing in Healthy Food and Join the Vale Team!

Vale Food Co is a one stop shop for healthy food! — we're building healthier communities by connecting people with real food. We’ve created the solution people have been searching for by making food that’s healthy, convenient, affordable with variety.

We have what this generation of consumers yearn for, Healthy food that that tastes great at a price point that can allow you to become a regular. Our food model features fully customizable bowls by the customer and they enjoy the variety and quality of our food. All of our food is made fresh in house and all of our meats are antibiotic and hormone free. Vale Food Co.'s food model allows you to choose your bases, veggies, proteins and sauce in a similar fast casual experience one would have at chipotle. This allows us to to offer high quality food fast and solidifies Vale as a Premium Fast Casual Restaurant.

We have 10 restaurant locations throughout the State of FL ( Two in Tallahassee, Gainesville, Tampa, Jacksonville, Fort Lauderdale, Brickell, Pinecrest, Boca Raton, Delray Beach )

We are looking for a DRIVEN Director of Operations to join our new leadership team as we expand across FLORIDA!

Our Director of Operations is the Head Coach to our Restaurant General Managers!

If you love running a balanced business, growing a team and creating an excellent guest experience, come work at Vale Food Co. We're looking for enthusiastic and ambitious individuals to lead our locations!

Every day in our stores, our teams make real food from scratch — you'll oversee a full-service BOH operation, as well as a quick-service FOH model. Our ideal Director of Operations is the anchor to our stores— you're an enthusiastic leader, a quick thinker, a problem-solver a skilled communicator and a motivator.

We want Vale Food Co to be a transformative place, and we pride ourselves on providing a clear career path with opportunities for leadership, personal growth and professional development.

What you'll do:

Here at Vale Food Co, we have core values — they embody our culture, spirit and dedication to doing what's right. They keep us aligned, influence how we lead, and help us make decisions about everything from the food we serve to the impact we have on our people. And they're the lens through which you'll build a successful business.

• Win Win Win: Develop a team by identifying talent (community), building skill set through training (customer) + growing future company leaders (company)
• Think with Innovation: Create systems that drive successful store and team performance
• Keep it Real: Build meaningful relationships with your team and customers, rooted in authenticity — invest time to build trust
• Add the Vale Touch: Empower your team to create meaningful connections with each other and the guest every day.
• Make an Impact: Inspire your team, owning your business, and architecting customer service experiences across all touch points
• Create Value: Celebrate your passion and your purpose.
• Developing internal succession plan and a deep bench of managers at all levels of store operations by developing General Managers and the ability to identify “raw” talent. Candidate will have a clear understanding of how to move capability and performance and a sense of urgency to do so.
• Developing and coaching an understanding of the Vale Food Co profile and driving recruitment of high-potential internal and external talent.
• Driving continuous performance improvement focusing on leading indicators and established key metrics. Candidate will be balanced in their approach focusing on people, financial, and customer experience metrics equally.
• Meeting/exceeding annual P&L objectives with a primary focus on top-line sales, productivity, and production management.
• Driving top-line sales performance by fostering customer connections through community marketing, throughput and technology initiatives, new product launches and an in-depth merchandising mentality.
• Training, coaching, and inspiring all locations to deliver exceptional customer experiences and high quality culinary operations ensuring a commitment to Vale Food Co operational policies and procedures.
• Leading General Manager development both personally and professionally through goal setting, coaching and feedback, and an innate understanding of what makes people tick, always connecting development to improved performance.
• Developing strong cross-functional partnerships that ensure the right support is provided to the stores to improve performance and remove barriers to focusing on the customer, people, and results.
• Fostering a positive, team-oriented environment with a healthy competitive spirit that ensures the sharing of best practices and a commitment to goal achievement.
• Fostering and growing strong community connections within each restaurant neighborhood by leading General Managers to develop brand ambassadors and maximizing Vale Food Co community-based programs.

What you've got:

• 5+ years' experience in restaurant management
• Experience in fast casual restaurant chains (preferred)
• Managed and developed 25+ team members per shift
• P&L, COGS, Developing Budgets, Financial Planning and Strategy, Decision Making, Process Improvement, Strategic Planning, Labor/Scheduling, Training & Team Development, Quality Focus
• Experience in Food Safety + Planning
• Regional Manager's Food Safety Certification required (ServSafe Manager's Certification)
• Ability to coordinate multiple tasks such as food, beverage + labor cost while maintaining required standards of operation in daily restaurant activities
• Must possess good communication skills for dealing with diverse staff
• Coachable: actively looks for feedback to grow and improve
• Self-starters: takes initiative, thinks of the big picture, relays store needs and communicates with the team
• Customer service-oriented: Passion for the guest experience, service driven
• Innovative: utilizes and designs business processes with the customer, community and company in mind
• Passionate about real food:
• High-energy, and thrive in a fast-paced environment

What you'll get:

• Competitive pay + bonus plan granted based on sales, labor + food costs
• Health, dental + vision insurance (company 50% match)
• An opportunity to make a real impact on the people around you, both by growing them and by connecting them to real food
• A collaborative family of people who live our core values and have your back
• A clear career path with opportunities for development, both personally and professionally
• Complimentary Vale Food Co Meals
• Flexible scheduling, because we respect the need for work/life harmony
• Our annual Vale Retreat offsite
• Free Vale Food Co swag

Come Join the Vale Team and be a part of the future of healthy food!

Vale Food Co provides equal opportunities for everyone that works for us and everyone that applies to join our team, without regard to sex or gender, gender identity, gender expression, age, race, religious creed, color, national origin, ancestry, pregnancy, physical or mental disability, medical condition, genetic information, marital status, sexual orientation, any service, past, present, or future, in the uniformed services of the United States (military or veteran status), or any other consideration protected by federal, state, or local law.

Vale Food Co participates in the federal government's E-Verify program to determine employment eligibility. To learn more about the E-Verify program, please click here ( https://www.uscis.gov/e-verify ).

Seniority level

• Seniority level

  Director

Employment type

• Employment type

  Full-time

Job function

• Job function

  Management and Manufacturing

• Industries

  Food & Beverages

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