Regional Director of Operations, Texas Region

Heartland Veterinary Partners LLC; Chicago (IL); Remote; USD 80,000 - 120,000; Full time

Job summary

An established industry player is seeking a Regional Director of Operations to oversee multiple veterinary practices. This full-time remote role focuses on enhancing operational efficiency and team engagement while managing P&L responsibilities. The ideal candidate will leverage their experience in veterinary medicine and multi-site operations to foster growth and improve processes. You'll collaborate closely with practice owners, ensuring their unique identities are preserved while driving financial success. Join a company that values servant leadership and offers a supportive environment for professional development and personal growth.

Benefits

Health Insurance

Dental Insurance

Vision Insurance

Gym Discounts

Paid Time Off

Flexible Schedules

EAP

Bonuses

Retirement Plans

Career Development Opportunities

Qualifications

• 3+ years in multi-site operations role required.
• Experience in veterinary or medical industries preferred.

Responsibilities

• Oversee operational activities for assigned practices.
• Manage P&L and motivate teams to meet financial goals.
• Enhance team productivity and engagement.

Skills

Operational Management

P&L Management

Team Leadership

Process Improvement

Veterinary Knowledge

Communication Skills

Empathy

Education

Bachelor’s Degree

Advanced Degree

Job description

More about the Role:

At Heartland Veterinary Partners, our mission is centered around elevating the lives of veterinarians and their teams. By partnering with Heartland, practice owners unlock a world of operational advantages and economies of scale, all while retaining their clinical autonomy. We foster growth, invest in our employees, and create pathways for professional development.

Our support extends beyond clinical operations to recruiting & human resources, marketing, procurement, payables management, accounting & finance, and information technology. This comprehensive support allows our partners to focus on providing optimal patient care. As a member of our Support Center, you'll play a pivotal role in helping our partners deliver unparalleled care.

Our philosophy is rooted in Servant Leadership, emphasizing selfless service and unwavering support. If these values resonate with you, we look forward to learning more about you!

Position Purpose

The Regional Director of Operations (RDO) oversees all operational activities for assigned practices, including P&L management, productivity, process improvement, and team engagement. The RDO acts as a vital link between individual practices and Heartland's broader operations, aiming to enhance the lives of veterinarians. The ideal candidate will have experience in mixed animal veterinary medicine and be based in Texas, Arkansas, or Louisiana. This is a full-time remote position.

Competencies include:

• Authentic Listening: Open-minded and attentive listening.
• Building Community: Bringing teams together around shared purpose.
• Growth Commitment: Supporting personal and professional development.
• Conceptualization: Forward-thinking with an end-to-end perspective.
• Empathy: Demonstrating understanding and positive intent.
• Foresight: Making decisions considering past, present, and future.
• Healing: Supporting emotional and physical well-being.
• Persuasion: Building consensus and buy-in.
• Self-Awareness: Recognizing personal impact.
• Stewardship: Responsible use of resources for support.

Essential Responsibilities include:

• Collaborating to improve processes, manage costs, and drive efficiencies.
• Building strong relationships with practices, preserving their identity and culture.
• Managing P&L and motivating teams to meet financial goals.
• Supporting growth strategies and integration of new practices.
• Managing practice managers through performance evaluation and coaching.
• Enhancing team productivity, collaboration, and engagement.
• Improving veterinarians' experiences through strategic planning.
• Communicating operational messages effectively.

Requirements/Qualifications:

• 3+ years in a multi-site operations role.
• Bachelor’s degree required; advanced degree preferred.
• Experience in veterinary, medical, dental, or physician-focused industries.
• Proven team management success.
• Previous P&L and budget management experience.
• Willingness to travel up to 75%.

Benefits Offered include:

• Physical wellness: Health, dental, vision, disability, gym discounts.
• Mental wellness: Paid time off, flexible schedules, EAP.
• Financial wellness: Bonuses, retirement plans, discounts, financial planning.
• Professional wellness: Learning and career development opportunities.