Director of Operations

COREcruitment Ltd; New York (NY); On-site; USD 135,000 - 165,000; Full time

Job summary

A dynamic restaurant group in New York is looking for a Director of Operations to oversee strategic leadership across multiple units. The role demands exceptional leadership and financial skills to drive performance and optimize operations. You will be responsible for implementing processes, managing budgets, and developing team capabilities to support brand growth. Ideal candidates have extensive multi-unit experience in restaurant operations and a hands-on approach to management.

Qualifications

• Proven experience in multi-unit restaurant operations, preferably in a full-service restaurant group.
• Strong skills in budgeting, forecasting, and cost control.
• Experience building and managing teams.

Responsibilities

• Lead overall operations strategy for multiple restaurant units.
• Implement and maintain standardized operating procedures.
• Drive cost control initiatives and manage budgets.

Skills

Leadership skills

Financial acumen

Problem-solving

Organizational abilities

Communication skills

Tools

POS systems

Excel

Operational analytics

Job description

Director of Operations – New York, NY – Up to $150k + Bonus

Our client, a fast-growing unique quick service restaurant group, is seeking a Director of Operations to lead strategy, standardize systems, and drive operational excellence across multiple units. This role is ideal for a business-minded operator with strong leadership skills and a passion for developing teams, optimizing performance, and supporting brand growth.

Responsibilities:

• Lead overall operations strategy, ensuring consistency and efficiency across all units.
• Implement and maintain standardized operating procedures, ensuring brand standards are met.
• Drive cost control initiatives, manage budgets, and analyze financial performance to maximize profitability.
• Oversee asset management and preventive maintenance programs to reduce downtime and extend equipment life.
• Identify training needs and create development plans to enhance team performance.
• Support brand initiatives, marketing efforts, and system improvements to elevate guest experience.
• Continuously review processes and introduce improvements for greater operational efficiency.

Requirements:

• Proven experience in multi-unit restaurant operations is a must, preferably within a full service restaurant group
• Strong financial acumen with a focus on budgeting, forecasting, and cost control.
• Knows how to manage managers and build a strong team.
• Exceptional leadership and communication skills with the ability to motivate and mentor teams.
• Hands-on operator with strong problem-solving and organizational abilities.
• Proficiency in POS and back-office systems, including Excel and operational analytics.

Due to the volume of application, we may not be able to provide feedback to all applicants. If you haven’t heard from us within 2 weeks, please consider your application unsuccessful. Nevertheless, feel free to reach out!