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Director of Operations

LooseLeaf International

Miami (FL)

On-site

USD 110,000 - 150,000

Full time

4 days ago
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Job summary

LooseLeaf International seeks a Director of Operations to enhance operational efficiency and lead the Florida team. This strategic role focuses on supply chain management, warehouse operations, and cross-functional process improvements in a fast-growing CPG environment. Candidates should possess extensive leadership experience, strong analytical skills, and must be fluent in English and Spanish.

Benefits

Comprehensive health insurance
Retirement plans
Paid time off
Performance-based bonuses

Qualifications

  • 8+ years in operations, supply chain, or logistics leadership roles.
  • Strong experience in managing complex projects and teams.
  • Bilingual in English and Spanish required.

Responsibilities

  • Develop and execute end-to-end operations strategy.
  • Oversee supply chain, logistics, and process improvements.
  • Build and manage high-performing operations teams.

Skills

Strategic thinking
Analytical skills
Communication

Education

Bachelor’s degree in Operations or related field

Tools

ERP/WMS platforms

Job description

LooseLeaf International provided pay range

This range is provided by LooseLeaf International. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

$110,000.00/yr - $150,000.00/yr

Company Overview

LooseLeaf International is a fast-growing Consumer Packaged Goods (CPG) company in the tobacco-adjacent space, specializing in premium blunt wraps and related products. We’re known for our innovation, quality, and fast-paced growth. With operations spanning across California, Florida, and international sourcing, we’re building scalable systems and teams to support our next phase of expansion.

Position Summary

We’re looking for a strategic and hands-on Director of Operations to lead our operational infrastructure in South Florida and beyond. This role will oversee supply chain, warehousing, logistics, and cross-functional process improvements, while also supporting our team’s growth and the company’s long-term goals. This leader will also manage our Florida warehouse team and serve as a point of support for teams working in Odoo and other systems. This role requires fluency in both English and Spanish, as it involves regular communication with our bilingual warehouse team, vendors, and cross-functional partners.

Key Responsibilities

Strategic Operations Leadership

  • Develop and execute the company’s end-to-end operations strategy to support business growth and scalability.
  • Partner with executive leadership to align operational goals with broader business objectives, KPIs, and OKRs.
  • Identify areas for operational improvements and drive initiatives for scalability, efficiency, and cost control.

Supply Chain and Logistics Management

  • Oversee the end-to-end supply chain, including procurement, production planning, inventory management, warehousing, and logistics.
  • Optimize sourcing strategies and vendor relationships to ensure cost-effective and timely delivery of raw materials and finished goods.
  • Optimize inventory turnover and reduce operational bottlenecks.
  • Build risk mitigation plans around supply disruptions, regulatory changes, and business continuity.
  • Manage the warehouse team and provide support to enhance operational efficiencies.

Cross-Departmental SOP Development & Process Improvement

  • Build and implement standardized operating procedures (SOPs) across all departments (sales, marketing, finance, product, etc.).
  • Establish consistent workflows, documentation practices, and interdepartmental communication protocols.
  • Champion process automation and systems integration across platforms (e.g., ERP, CRM, PLM).

Demand Planning and Forecasting

  • Collaborate with sales, marketing, and finance to align production with demand forecasts.
  • Use data analytics to predict demand trends and adjust operations accordingly.

Quality Control and Regulatory Compliance

  • Ensure all products meet internal and external quality standards and comply with relevant regulations (e.g., FDA).
  • Implement quality assurance programs and continuous improvement processes.
  • Oversee the company’s physical footprint, including office spaces, warehouses, and production facilities.
  • Lead site selection, lease negotiations, and build-outs for new locations based on business needs.
  • Ensure facility compliance with health, safety, and environmental standards.

Team and Organizational Leadership

  • Build and manage high-performing operations, supply chain, and logistics teams.
  • Develop talent, set KPIs, and foster a culture of accountability, safety, and excellence.

Financial Oversight and Cost Management

  • Manage budgets and P&L for the operations function.
  • Drive initiatives to reduce cost per unit, improve margins, and enhance capital efficiency.
  • Report on key metrics such as COGS, fulfillment cost per unit, and operational efficiency.

Technology and Systems Optimization

  • Oversee the selection and implementation of ERP, WMS, or other operational technologies.
  • Leverage data and digital tools to improve visibility, decision-making, and automation.

Product Development Operations

  • Own the operational side of product development — from concept through commercialization.
  • Collaborate with R&D, design, sourcing, and marketing teams to define timelines, coordinate launches, and track progress.
  • Implement stage-gate or agile workflows to bring new products to market efficiently.

Qualifications & Experience

Education

  • Bachelor’s degree in Operations, Business, Supply Chain, or related field preferred (equivalent experience considered).

Experience

  • 8+ years of experience in operations, supply chain, or logistics leadership roles.
  • Proven ability to lead teams, manage complex projects, and scale operational systems in a growing CPG or similar environment.
  • Strategic thinker with hands-on leadership capabilities.
  • Strong experience with ERP/WMS platforms and operational systems.
  • Excellent analytical, problem-solving, and communication skills.
  • High attention to detail with ability to manage competing priorities in a fast-paced environment.
  • Bilingual in English and Spanish (required); must be able to communicate effectively with warehouse staff and vendors in both languages.

Why Join LooseLeaf International?

  • Opportunity to shape a fast-growing brand in the CPG market, working alongside a leader in the premium tobacco-adjacent industry.
  • Competitive compensation package, including base salary, performance-based bonuses, and advancement opportunities.
  • Comprehensive benefits, including health insurance, retirement plans, and paid time off.
  • Collaborative culture that values innovation, teamwork, and personal growth.

Competitive compensation package, including base salary and performance-based bonuses. Estimated salary range: $110,000 to $150,00, depending on experience and performance.

Join LooseLeaf International and be a driving force in our continued growth and success across the U.S. We look forward to hearing from you!

Seniority level
  • Seniority level
    Director
Employment type
  • Employment type
    Full-time
Job function
  • Job function
    Management and Manufacturing
  • Industries
    Retail

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