Director of Operations Remote

MARTIN PHOTOGRAPHY LLC; Cleveland (OH); Remote; USD 125,000 - 150,000; Full time

Job summary

A fast-growing real estate media company seeks a Director of Operations to ensure smooth scheduling and client communications. This fully remote role requires strong organizational skills and the ability to manage multiple tasks efficiently. Ideal candidates have experience in operations or client service and enjoy a dynamic working environment.

Benefits

401(k)

401(k) matching

Company MacBook

iPhone Provided

Qualifications

• 1+ year of experience in operations, administrative support, or client service.
• Strong written and verbal communication skills.
• Highly organized with great time management.

Responsibilities

• Scheduling shoots from client portal and confirming appointments.
• Communicating with clients to ensure their needs are met.
• Handling light data entry and maintaining CRM system.

Skills

Communication

Tech-savvy

Organization

Time Management

Tools

CRM tools

Google Drive

GoHighLevel

DropBox

Job description

Benefits:

401(k)

401(k) matching

Location: Fully Remote (U.S.-based)

Compensation: $20/hour (Full-Time)

Perks: Company MacBook + iPhone Provided

Martin Photography is a fast-growing real estate media company servicing hundreds of realtors with premium listing photography, drone work, videos, and more. As we continue to scale, we’re looking for a Director of Operations to help keep everything running smoothly behind the scenes.

This is a key position in our team — you’ll be the person making sure the right shoots happen at the right time, our photographers stay on schedule, and our clients get the experience they’ve come to expect.

What You’ll Be Doing:

Scheduling shoots from our client portal, emails, and texts — ensuring they align with our photographers’ availability

Communicating with clients via email and text to confirm appointments, follow up, and answer questions

Handling light data entry and keeping our CRM system updated

Client outreach to keep relationships strong and organized and get new business

Supporting the team with other operational tasks as needed to keep the business moving efficiently

Qualifications:

1+ year of experience in operations, administrative support, or client service

Strong written and verbal communication skills

Tech-savvy and confident using CRM tools and cloud-based systems (Google Drive, GoHighLevel, DropBox.)

Highly organized with great time management and follow-through

Able to work independently and take ownership of tasks

Real estate or creative media industry experience (a plus, but not required)

Who We’re Looking For:

Who We’re Looking For:

You communicate clearly and professionally via text, email, and phone

You’re comfortable using modern tools and CRMs (we’ll train you on our systems)

You can think proactively and independently — you don’t wait for someone to tell you what to do next

You enjoy working in a fast-paced, team-oriented environment

Perks & Details:

Fully remote – work from anywhere in the U.S. (but will be working on EST time)

Company-provided MacBook and iPhone

Hourly pay of $20/hour

If you’re excited to play a central role in a growing, modern real estate media company, we’d love to hear from you! Send your resume and a short note introducing yourself to [e-mail].

Let’s build something great together.

This is a remote position.