Director of Operations - Bakery

The Chef Agency; Menlo Park (CA); On-site; USD 140,000 - 160,000; Full time

Job summary

A leading restaurant management firm is seeking a Director of Operations to oversee performance across multiple locations. This role focuses on strategic leadership, financial management, and maintaining operational excellence. Ideal candidates should have a strong track record in growing sales and developing high-performing teams. The position offers a competitive salary range of $140,000 to $160,000 annually in Menlo Park, CA.

Qualifications

• Systems-oriented leader with a track record of growing sales.
• Experience in developing operational policies and procedures.
• Ability to analyze and improve financial performance.

Responsibilities

• Coordinate with the owner to develop strategic goals.
• Ensure operations meet company standards.
• Lead recruitment and development of senior leadership.
• Identify and solve operational challenges proactively.
• Set and manage operational budgets.

Skills

Leadership

Operational Management

Financial Analysis

Strategic Planning

Team Development

Job description

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This range is provided by The Chef Agency. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

$140,000.00/yr - $160,000.00/yr

Director of Operations is a strategic and hands-on leader responsible for the overall performance of all market and retail locations. This role oversees managers and key operational leaders, ensuring consistency, profitability, and excellence in service, product quality, and team culture. The ideal candidate is a systems-oriented leader with an entrepreneurial track record of growing sales, scaling teams, driving results, and maintaining consistency and culture across units.

● Coordinate with the owner to develop and execute company-wide strategic goals.

● Provide leadership and strategic direction to managers and their teams across all locations.

● Develop and implement operational policies, procedures, and best practices.

● Lead recruitment, onboarding, performance management, and development of senior restaurant leadership. ● Foster a culture of accountability, collaboration, kindness, and continuous improvement. Operational Oversight

● Ensure daily operations across all units meet company standards for product quality, customer experience, cleanliness, and service.

● Conduct regular site visits and audits to evaluate operations, financial health, and employee engagement.

● Identify and solve operational challenges proactively, supporting managers with tools and training as needed. Financial Management

● Set and manage operational budgets.

● Analyze and improve company-wide financial performance (P&L, labor cost, COGS, controllables).

● Establish and monitor KPIs and benchmarks for sales, labor, inventory, and guest satisfaction. Strategic Growth & Innovation

● Play a key role in identifying and launching new locations, including hiring, training, systems setup, and cultural integration.

● Implement scalable systems for inventory, scheduling, product monitoring, and training.

● Monitor industry trends and make recommendations to keep operations competitive and innovative. Compliance & Risk Management

● Ensure all locations comply with local, state, and federal regulations related to food safety, labor, and licensing.

● Maintain a safe, clean, and inclusive work environment for all employees and customers

Seniority level

• Seniority level

  Director

Employment type

• Employment type

  Full-time

Job function

• Job function

  Management and Manufacturing

• Industries

  Staffing and Recruiting

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