Director of Operations

Apploi; Austin (TX); On-site; USD 63,000 - 77,000; Full time

Benefits offered by this job

Weekly pay

Paid vacation

Bonus program

Flex time

Health insurance

Job summary

Right at Home is seeking an experienced Director of Operations to lead and grow our multi-location home care business. This senior role requires a high-level leader who can learn the operation quickly, build strong relationships, and own results across Bastrop, Austin, San Marcos, Brenham, and Marble Falls.

The role emphasizes leadership, strategic growth, and superior client and caregiver service, with travel as needed and a competitive compensation package.

Qualifications

• Must demonstrate leadership in multi-location operations.
• Strong decision-making and organizational skills.
• Excellent communication and people management abilities.
• Ability to thrive in a fast-paced environment.

Responsibilities

• Lead daily operations across multiple locations.
• Manage and support office teams.
• Oversee staffing and Client/Caregiver retention.
• Ensure outstanding customer service for clients and caregivers.
• Drive growth and operational excellence.
• Identify opportunities for growth and process improvement.
• Build relationships with referral and community partners.

Skills

Leadership

Decision-making

Communication

People management

Job description

Right at Home is seeking an experienced Director of Operations to lead and grow our multi-location home care business. We're looking for a high-level leader who can quickly learn the operation, build strong relationships, make confident decisions, and take ownership of results.

We are looking for a high-performing professional ready to step into a key leadership role and drive excellence across the organization.

Key Responsibilities

• Lead daily operations across multiple locations
• Manage and support office teams
• Oversee staffing and Clients and Caregivers retention
• Ensure outstanding customer service for clients and caregivers
• Drive growth and operational excellence
• Identify opportunities for growth and process improvement
• Build relationships with referral and community partners

What We’re Looking For

• Proven leadership experience
• Strong decision-making and organizational skills
• Excellent communication and people management abilities
• Ability to thrive in a fast-paced environment
• Willingness to travel between Bastrop, Austin, San Marcos, Brenham, and Marble Falls

Benefits

• Salary starting at $70,000+
• Weekly pay
• Paid vacation
• Bonus program based on growth
• Flex time
• Health insurance

Schedule: Full-Time, Monday-Friday 8am-5pm