Director of Operational Excellence & Portfolio Optimization

Baylor Genetics; United States; Remote; USD 150,000 - 210,000; Full time

Job summary

Baylor Genetics is seeking a Director of Continuous Improvement to lead enterprise product and process optimization. You will drive efficiency, quality, and customer experience across the organization, partnering with product, clinical, and operational teams to align lifecycle decisions with strategic objectives.

The role requires senior leadership to establish governance, monitor performance, and remove bottlenecks, enabling rapid delivery and measurable business outcomes.

Qualifications

• Bachelor's degree required or equivalent experience.
• 10+ years experience in Product Operations, Portfolio Management, or related fields.
• 5+ years leading cross-functional enterprise programs or optimization functions.
• 5+ years of management experience.
• Proven track record delivering complex initiatives and driving process improvements.

Responsibilities

• Lead enterprise product optimization initiatives focusing on operational efficiency and quality.
• Develop lifecycle management frameworks for test portfolio and platforms.
• Partner with stakeholders to identify continuous improvement opportunities.
• Support portfolio optimization and lifecycle decision-making.
• Define and monitor enterprise KPIs and dashboards.

Skills

Leadership

Continuous improvement

Process optimization

Change management

Governance

Program management

Cross-functional collaboration

Kaizen/Lean

Analytics

Education

Bachelor's degree in Business, Healthcare Administration, Life Sciences, Engineering, or related field

Job description

Baylor Genetics is seeking a Director of Continuous Improvement to lead enterprise product and process optimization. You will drive efficiency, quality, and customer experience across the organization, partnering with product, clinical, and operational teams to align lifecycle decisions with strategic objectives.

The role requires senior leadership to establish governance, monitor performance, and remove bottlenecks, enabling rapid delivery and measurable business outcomes.