Director of Operational Excellence & Growth

tastylive, Inc.; Chicago (IL); Hybrid; USD 120,000 - 170,000; Full time

Benefits offered by this job

Performance Bonuses

Stock Purchase Options

Medical/Vision/Dental Benefits

401k Plan

20 Paid Vacation Days

10 Paid Sick Days

Gym Membership Reimbursement

Commuter Benefits

Wellness Programs

Volunteer Days Off

Daily catered lunch

Job summary

tastytrade, based in Chicago, is seeking a Director of Business Operations — Operational Excellence to drive tooling, cost-to-serve, and performance tracking across the enterprise. You will partner with engineering, data, and operational leaders to optimize tools, processes, and reporting for faster, smarter decision making.

The role demands 8+ years in operations or related fields, with a track record of leading cross-functional initiatives and delivering measurable efficiency gains in a hybrid

Qualifications

• 8+ years of work experience in operations, ops strategy, or shared services.

Responsibilities

• Design and own the operational tooling roadmap.
• Define and maintain cost to serve models across functions.
• Build KPI frameworks and dashboards used by frontline managers.
• Lead cross-functional process redesigns from diagnosis to implementation.
• Partner with Engineering and Data to implement new tools and systems.

Skills

Operational tooling

Cost to serve

KPI dashboards

Cross-functional leadership

Data-driven storytelling

Process redesign

Job description

tastytrade, based in Chicago, is seeking a Director of Business Operations — Operational Excellence to drive tooling, cost-to-serve, and performance tracking across the enterprise. You will partner with engineering, data, and operational leaders to optimize tools, processes, and reporting for faster, smarter decision making.

The role demands 8+ years in operations or related fields, with a track record of leading cross-functional initiatives and delivering measurable efficiency gains in a hybrid