Director of Online Learning

Massachusetts Bay Community College; Wellesley (MA); On-site; USD 80,000 - 90,000; Full time

Benefits offered by this job

Health insurance

Dental & vision coverage

Pension plan

Tuition benefits for employees

Flexible Spending Plans

Employee Assistance Program (EAP)

Public Service Loan Forgiveness (PSLF)

Job summary

Massachusetts Bay Community College seeks a Director of Online Learning to lead online and hybrid education strategy, reporting to the Dean of Teaching and Learning. The role focuses on increasing student access and success through innovative instructional design and technology-enabled delivery.

The ideal candidate will hold a master’s degree in education (instructional design) and 3–5 years in higher education, with strong leadership, project management, collaboration, and a commitment to

Qualifications

• Master’s degree in education with focus on instructional design
• 3–5 years in higher education
• Experience with instructional design and online learning environments
• Experience using a course LMS; Blackboard Ultra preferred
• Commitment to working with diverse student populations
• Affinity Action involvement is a plus

Responsibilities

• Contributes to a strategic plan to increase quality of online learning
• Develops communication and information strategies for online education
• Implements programs to improve online student retention and readiness
• Oversees development of online and hybrid offerings and manages related budget
• Leads development of policies for online education and accessibility
• Collaborates across college units to promote student success in online education
• Ensures compliance with SARA and participates in related groups
• Pursues grant opportunities and oversees related projects
• Supervises Instructional Designer staff and maintains records

Skills

Leadership

Project management

Strategic planning

Educational technology

Online learning

Instructional design

Communication

Collaboration

Education

Master’s in Education (Instructional Design)

Tools

Excel

PeopleSoft

Job description

Department: Center for Teaching Learning

Location: Wellesley Hills

MassBayfosters educational excellence and academic success to prepare students forlocal and global citizenship, to promote their personal growth, to meetcritical workforce demands of communities, and to contribute to the region’seconomic development. Massachusetts Bay Community College isserved by a cadre of employees of varied backgrounds and experiences. We invite all individuals to consider joiningour community. Locatedin Greater Boston, MassBay is a comprehensive, open-access community college,offering associate degrees and certificate programs on three campuses inWellesley Hills, Framingham, and Ashland, Massachusetts.

Position Summary

The ideal candidate will join a vibrant educational community and have adesire and ability to serve a population of students with various needs andbackgrounds. Reporting to the Dean of Teaching and Learning, the Director of OnlineLearning will contribute to the development and execution of a strategic planfocused on increasing student access and success in online and hybrid coursesat the College. The Director will work with internal and external stakeholdersto assess and address needs to build upon strengths that advance MassBay’smission and goals related to online education.

The Director of Online Learning position requires strong leadership skills,vision and project management skills, as well as a thorough knowledge oftechnology-mediated instruction and delivery systems. This position requires:thought leadership in the evolution and deployment of online education; bestpractices for increasing student readiness; strategies for implementing bestpractices in instructional design; and, strategies for supporting studentsuccess in online education.

Key Responsibilities and Duties

• In collaboration with the Dean of Teaching and Learning, contributes to the development of a strategic plan for increasing the quality of online learning;
• Develops communication, technology, and information strategies to outreach to students, faculty, staff and the community on matters related to online education at the College;
• In collaboration with academic advising and student success, works to implement programming related to online student retention and student readiness for online classes (i.e. orientation, onboarding, self-assessment);
• Coordinates with academic deans and other offices to assist in the exploration of new programs and courses appropriate to offer online or via technology-mediated instruction;
• In collaboration with academic deans, oversees development of online and hybrid offerings and manages the budget for course development and training, including facilitating and periodically updating online training for new online faculty;
• Provides leadership in the development of and adherence to College policies and procedures pertaining to online education;
• Works collaboratively with other units of the College and across departments on initiatives relative to student success in online education;
• Provides leadership in the development and implementation of policies, procedures, technologies, and good practices that promote academic integrity in online and hybrid learning environments, including the ethical and effective use of Artificial Intelligence technologies;
• Acts as the primary contact and coordinator for compliance under the State Authorization Reciprocity Agreement (SARA);
• Serves as a member of Mass Colleges Online, the Open Educational Resources (OER) council, and other external groups where the College requires representation and leads related initiatives;
• Serves as a member of the Distance Education Committee, MassBay Teaching and Learning Resources Committee, Academic Standards Committee, or related committees as requested by the Provost;
• Scans the higher education environment for new trends and emerging technologies in online learning and makes recommendations for same;
• Contributes to planning for and offering ongoing professional development opportunities for faculty on instructional design, Open Educational Resources (OER), Universal Design for Learning (UDL) effective pedagogical use of Blackboard in all course modalities, and other related topics;
• Leads institutional efforts to ensure online and hybrid classes, digital learning resources, and instructional technologies meet applicable federal accessibility requirements and evolving standards for digital accessibility and inclusive design;
• Collaborates with Institutional Research and academic deans to analyze online courses and use data to improve educational effectiveness;
• Pursues grant opportunities and, as appropriate, serves as a principal investigator (PI) for grant projects as requested by the Provost;
• Creates and maintains all appropriate records for online education processes;
• Supervises Instructional Designer staff;
• Performs other related duties as assigned.

This list is not to be considered all-inclusive. Asupervisor may assign other duties as required to meet the needs and foster themission of the College.

Required Qualifications

• Minimum of master’s degreein education, concentrating in instructional design or a related field;
• 3-5 years of experience inhigher education.

Preferred Qualifications

• Sensitivity and commitment to the goals of Affinity Action;
• Experience working in a community college or similar environment;
• Demonstrated commitment to working with students in need;
• Experience applyingpedagogy and technology to online learning environments;
• Experience with instructional design;
• Experience using a course learning management system; preferably Blackboard Ultra;
• Experience with college-level instruction in online education;
• Knowledge of emerging technologies related to teaching and learning;
• Experience designing and implementing successful strategies and programs involving faculty and staff;
• Experience in designing and successfully managing projects in the community college environment;
• Ability to work with teams that value different perspectives and backgrounds;
• Ability and demonstrated success in working with first-generation college students and adult learners;
• Ability to work with a wide range of constituencies in a community of varied backgrounds using superior customer service skills;
• Ability to develop collegial relationships with faculty;
• Strong organization skills with strong attention to detail;
• Strong computer skills, including experience with Excel and PeopleSoft preferred;
• Ability to manage multiple projects to completion;
• Strong verbal and written communication skills.

Additional Information

Salary Range: $80,000 - $90,000

• Array of choices for healthinsurance plans to meet individual/ family needs
• Affordable Dental Insuranceand vision discount program
• Generous sick, vacation, andpersonal time
• Flexible Spending Plans toreduce your taxable income
• Low-cost basic and optionallife insurance
• Defined Benefit Pension Plan, providing a fixed, pre-established benefit for employees at retirement
• Thinking to save more moneytowards retirement: consider Deferred Compensation plans i.e., 457(b) or403(b).
• Tuition Benefits foremployees and dependents at state colleges and universities
• Free Employee AssistanceProgram (EAP)
• Eligibility towards PublicService Loan Forgiveness (PSLF)
• Free gym and parking oncampus

PositionType: NUP

Deadline: November1st, 2026, or after that until filled.

Staff

Hiring is subject to state appropriation funding.

Final candidates are required to provide sealed transcriptsand official certifications.

Hiring is contingent upon a successful CORI clearance.

Massachusetts Bay CommunityCollege is an affirmative action/equal opportunity employer and does notdiscriminate on the basis of race, color, national origin, sex, disability,religion, age, veteran status, genetic information, gender identity or sexualorientation in its programs and activities as required by Title IX of theEducational Amendments of 1972, the Americans with Disabilities Act of 1990,Section 504 of the Rehabilitation Act of 1973, Title VII of the Civil RightsAct of 1964, and other applicable statutes and college policies. The Collegeprohibits sexual harassment, including sexual violence. Inquiries or complaintsconcerning discrimination, harassment, retaliation or sexual violence shall bereferred to the College’s Aff…