Director of Admissions for Selective Programs

Massachusetts Bay Community College; Framingham (MA); On-site; USD 95,000 - 105,000; Full time

Benefits offered by this job

Health insurance

Dental & vision

Sick and vacation time

Flexible spending plans

Life insurance

Pension plan

Deferred compensation (457(b)/403(b))

Tuition benefits for employees

Employee assistance program

Job summary

Massachusetts Bay Community College seeks a Director of Admissions for Selective Programs to lead the Framingham Enrollment Center. You will supervise admissions staff and coordinate cross‑functional efforts to meet program requirements and enrollment goals.

Reporting to the Assistant Dean of Admissions, the role emphasizes process improvement, data analysis, and collaboration with Health Sciences, IT, Advising, and Registration to ensure an excellent applicant experience.

Qualifications

• Master’s degree in higher education, counseling, public administration, or related field.
• 5-7 years of admissions experience, enrollment management, or student services.
• Supervisory experience leading staff.
• Strong commitment to access, equity, and serving diverse student populations.
• Experience with a student information system and CRM platform.
• Excellent communication, organization, and problem‑solving skills.
• Evening and weekend work may be required; local travel for recruitment events.

Responsibilities

• Provide strategic leadership for the Office of Admissions and Enrollment Center at the Framingham campus.
• Supervise Admissions Counselors and Coordinators responsible for selective program admissions.
• Collaborate across departments to streamline processes and enhance the applicant experience.
• Develop and implement selective admissions processes with appropriate technology.
• Monitor admissions data, prepare reports, and track KPIs and enrollment goals.
• Represent the college at recruitment events and develop targeted outreach strategies.

Skills

Leadership & supervision

CRM experience

SIS familiarity

Communication skills

Organizational skills

Problem-solving

Evening/weekend availability

Education

Master’s degree in higher education, counseling, public administration, or related field

Tools

Student Information System

CRM platform

Job description

Director of Admissions for Selective Programs

Director of Admissions for Selective Programs

Department: Admissions

Location: Framingham

MassBay fosters educationalexcellence and academic success to prepare students for local and globalcitizenship, to promote their personal growth, to meet critical workforcedemands of communities, and to contribute to the region’s economic development. Massachusetts Bay Community College is served by a cadre of employeesof varied backgrounds and experiences. Weinvite all individuals to consider joining our community. Located in GreaterBoston, MassBay is a comprehensive, open-access community college, offeringassociate degrees and certificate programs on three campuses in WellesleyHills, Framingham, and Ashland, Massachusetts.

Position Summary:

The ideal candidate will join a vibrant educational community and have adesire and ability to serve a population of students with various needs andbackgrounds. Reporting directly to the Assistant Dean of Admissions, theDirector of Admissions for Selective Programs serves as a member of theAdmissions leadership team and the general manager of the Framingham CampusEnrollment Center, overseeing daily operations and leading the admissionsprocesses for selective academic programs.

The Director will supervise Admissions Counselors and Coordinatorsresponsible for managing admissions to selective programs, ensuring alignmentwith program requirements, institutional goals, and driving the overall successof the college’s strategic plan. The Director is responsible for fosteringstrong inter-departmental coordination between the Office of Admissions andother key departments, including the Health Science Division, InformationTechnology, Academic Advising, Registration, Student Development, and StudentAccounts. The Director will work collaboratively across departments tostreamline processes, enhance the applicant and student experience, and ensurecompliance with accreditation and program-specific admissions standards.

Key Responsibilities and Duties:

• Support the Assistant Dean in the overall leadership and strategic direction of the Office of Admissions;
• Manage the Framingham Campus Admissions Office and serve as the administrator for the Enrollment Center, supporting staff in various departments with the day-to-day operations of the area;
• Directly supervise selective program admissions staff including MCCC and AFSCME personnel and (directly or indirectly) work study students and any temporary staff assigned to support selective program admissions;
• Develop, train, and support staff by providing ongoing guidance, mentorship, and professional development opportunities to enhance individual performance, strengthen team effectiveness, and promote continuous improvement;
• Collaborate with the Dean and Assistant Dean of Health Sciences, Dean of Automotive Technology, Program Chairs, and Faculty to develop and meet recruitment/enrollment deadlines related to program start dates, curricular updates, and new program development;
• Identify areas of development and collaborate with various key staff in Admissions and IT to implement technological and procedural updates that increase efficiency and transparency in admissions processes;
• Convene and serve on Ad Hoc project teams to identify and remediate barriers to effective student service;
• Work with Institutional Effectiveness to collect, analyze, and report admissions data related to selective admission programs, including application trends, yield rates, and enrollment outcomes;
• Prepare regular reports to campus leadership regarding selective admission programs Health Sciences admissions performance, recruitment success, and student demographics;
• With the support of the Assistant Dean of Admissions, lead the design and implementation of selective admissions processes for all selective programs. Integrate appropriate technology to improve efficiency and accuracy and oversee Admissions staff responsible for administering these processes;
• Establish and maintain clear, effective operational procedures for selective programs and the broader Framingham Admissions operation;
• Assist the Assistant Dean of Admissions in meeting enrollment goals by developing and tracking KPIs, assisting with budgetary oversight, and maintaining a customer service and growth-oriented environment;
• Participate in periodic meetings and trainings with key offices (Advising, Faculty, etc.) to support student success and retention efforts;
• Ensure that customer service practices across the office are consistently student-centered, responsive, and supportive;
• Direct and participate in recruitment activities and provide information on college opportunities and admission policies and procedures;
• Support the Director of Admissions Recruitment in developing and implementing targeted recruitment strategies, including outreach to high schools, community organizations, and employers;
• Represent the college at recruitment events, career fairs, and other community engagements, ensuring that prospective students are informed about the college's selective admission programs offerings and admissions processes;
• Plan, coordinate, and deliver comprehensive information sessions for all selective admissions programs. Ensure sessions are consistently scheduled, appropriately staffed, and promoted throughout the year, with materials that reflect the most current information;
• Assist in direction of Office of Admissions in Assistant Dean’s absence;
• Represent the department on College committees and task forces, and in the community;
• Other duties as assigned.

This list is not to be considered all-inclusive. Asupervisor may assign other duties as required to meet the needs and foster the mission of the College. All employees of MassBay are expected to work collegiallyand collaboratively within a community that values and celebrates the varietyof student experience.

Required Qualifications:

• Master’s degree in higher education, counseling, public administration, or a related field;
• 5-7 years of progressively responsible experience in admissions, enrollment management, or student services;
• Supervisory experience with demonstrated ability to lead and motivate staff;
• Strong commitment to access, equity, and serving diverse student populations;
• Experience with a student information system and CRM platform;
• Excellent communication, organization, and problem‑solving skills;
• This position requires occasional evening and weekend work; local travel is required for recruitment events and active engagement with community partners.

Preferred Qualifications:

• Sensitivity and commitment to the goals of Affluctive Action;
• Experience working in a community college or similar environment;
• Demonstrated commitment to working with students in need;
• Experience working in Academic Advising;
• Experience working with selective admissions programs;
• Leadership experience in a unionized environment;
• Bilingual or multilingual abilities;
• Knowledge of regionalworkforce needs and community partnerships.

Additional Information:

Salary Range: $95,000 - $105,000

• Array of choices for healthinsurance plans to meet individual/ family needs
• Affordable Dental Insuranceand vision discount program
• Generous sick, vacation, andpersonal time
• Flexible Spending Plans toreduce your taxable income
• Low-cost basic and optionallife insurance
• Defined Benefit Pension Plan, providing a fixed, pre-established benefit for employees at retirement
• Thinking to save more moneytowards retirement: consider Deferred Compensation plans i.e., 457(b) or403(b).
• Tuition Benefits foremployees and dependents at state colleges and universities
• Free Employee AssistanceProgram (EAP)
• Eligibility towards PublicService Loan Forgiveness (PSLF)
• Free gym and parking oncampus

Position Type: NUP

Deadline: October 25th, 2026, or thereafter until filled.

MassachusettsBay Community College is an affirmative action/equal opportunityemployer and does not discriminate on the basis of race, color, nationalorigin, sex, disability, religion, age, veteran status, geneticinformation, gender identity or sexual orientation in its programs andactivities as required by Title IX of the Educational Amendments of1972, the Americans with Disabilities Act of 1990, Section 504 of theRehabilitation Act of 1973, Title VII of the Civil Rights Act of 1964,and other applicable statutes and college policies. The Collegeprohibits sexual harassment, including sexual violence. Inquiries orcomplaints concerning discrimination, harassment, retaliation or sexualviolence shall be referred to the College’s Aff earned Action and/orTitle IX Coordinator, the Massachusetts Commission AgainstDiscrimination, the Equal Employment Opportunities Commission or theUnited States Department of Education’s Office for Civil Rights.

Staff