Director of Multi-Site Home Care (PACE)

Senior TLC; Gastonia (NC); On-site; USD 110,000 - 160,000; Full time

Job summary

Senior TLC Gastonia administers home care services across multiple PACE centers, providing strategic leadership for operations, compliance, and quality improvement. The director oversees supervisors, standardizes practices, and drives workforce development to meet program goals and regulatory requirements.

The role collaborates with executive directors, interdisciplinary teams, and partners to promote participant-centered care and organizational growth while reporting to the COO.

Qualifications

• Bachelor's degree in healthcare administration, nursing, business administration, public health, social work, or related field required.
• Master’s degree preferred.

Responsibilities

• Direct and oversee home care operations across multiple PACE service locations.
• Develop and implement standardized processes, policies, and procedures.
• Monitor productivity, staffing, service utilization, and performance metrics.
• Provide coaching and leadership development to supervisory staff.
• Conduct regular site visits to assess operational effectiveness.
• Collaborate with HR on coaching and corrective action.
• Ensure compliance and readiness for regulatory surveys and audits.

Skills

Leadership

Regulatory compliance

Quality improvement

Budgeting

Staff development

Multi-site operations

Education

Bachelor’s degree

Master’s degree (preferred)

Tools

EMR systems

Workforce management systems

MS Office

Job description

Senior TLC Gastonia administers home care services across multiple PACE centers, providing strategic leadership for operations, compliance, and quality improvement. The director oversees supervisors, standardizes practices, and drives workforce development to meet program goals and regulatory requirements.

The role collaborates with executive directors, interdisciplinary teams, and partners to promote participant-centered care and organizational growth while reporting to the COO.