Director of Mobile Crisis Intervention

Eliot Community Human Services, Inc.; Danvers (MA); On-site; USD 100,000 - 105,000; Full time

Benefits offered by this job

Generous PTO

Comprehensive benefits

401(k) with employer match

Wellness & family support

Life and accidental death insurance

Professional growth

Job summary

Eliot Community Human Services, Inc. in Danvers, MA, is seeking a Director of Mobile Crisis Intervention to lead the CBHC Urgent Care team.

This leadership role guides clinical services, coordinates multi-disciplinary staff, and ensures strengths-based, community-focused crisis response. The ideal candidate holds a master’s degree in social work or counseling with licensure (LICSW/LMHC), at least four years of clinical experience and two in supervision, plus a valid driver’s license.

Qualifications

• Master’s degree in social work or counseling required.
• Independent licensure LICSW/LMHC preferred.
• Four years of clinical experience, two in supervision.

Responsibilities

• Direct and manage daily operations of Mobile Crisis Intervention services.
• Lead a multidisciplinary team delivering strengths-based, community-focused crisis care.
• Train and supervise staff including clinicians and family partners.

Skills

Crisis management

Leadership

Supervisory experience

Team coordination

Communication

Education

Master’s degree in social work or counseling

Job description

Join Eliot – A Place to Belong, Grow, and Inspire Change

At Eliot, your work has purpose. You’ll be part of a compassionate, mission-driven team committed to resilience, empowerment, and lasting change. We foster an inclusive workplace where all backgrounds and perspectives are valued, creating a culture of belonging and professional growth.

Benefits at Eliot

We prioritize your well-being, work-life balance, and career growth. Benefit eligible positions include:

• Generous Paid Time Off – Vacation, sick time, and paid holidays
• Comprehensive Benefits – Medical, dental, and vision plans
• Retirement Savings – 401(k) with employer match
• Wellness & Family Support – Discounted fitness services and access to trusted childcare resources
• Financial Security – 100% company-paid life and accidental death insurance
• Professional Growth – Ongoing training, career advancement programs, tuition reimbursement, and leadership development

Eliot Community Human Services is looking for a Director of Mobile Crisis Intervention to lead services within the CBHC Urgent Care team.

The ideal candidate for the Director of MCI is a licensed behavioral health professional with substantial supervisory experience in crisis services. They will bring strong clinical leadership, a deep understanding of mental health systems and services, and the ability to guide multidisciplinary teams in delivering strengths-based, community-oriented care. The candidate must demonstrate excellent communication, crisis management, and system coordination skills to ensure seamless service delivery.

Responsibilities:

• Direct and manage the daily operations, administrative oversight, clinical functions and service delivery of MCI services.
• Develop and maintain a team that is able to respond to the needs of families and individuals during a psychiatric crisis, while ensuring that the treatment is strengths-based, individualized, child-centered, family-focused, community based, multi-systemic, and culturally competent.
• Train, assist and monitor a staff of Director of Triage, Master’s Level clinicians, Bachelor’s Level clinicians and Family Partners ensuring their proficiency in the fundamentals of the wraparound service model.
• Train, assist and monitor all staff in crisis assessment, development of safety plans
• Develop and maintain strong relationships with other providers of individual, youth, and family services in the community to strengthen referral stream both inside and outside of Eliot.

Qualifications:

• Requires a Master’s degree in social work or counseling, with corresponding independent licensure (LICSW / LMHC)
• Four years of clinical experience, two of which were in a supervisory role.
• Expertise providing behavioral health and crisis services to individuals, children and families with solid understanding of the mental health system and services available.
• Valid driver’s license and reliable transportation.

Schedule: Monday - Friday, 9:00am-5:00pm

$100,000 - $105,000 USD

At Eliot, we are committed to supporting you at every stage of your career, providing opportunities for growth, purpose, and community. We foster belonging in the workplace by identifying and removing barriers that may prevent individuals of all backgrounds from reaching their full potential, advancing into leadership roles, and fully engaging at all levels of the organization.