Assistant Director of Urgent Care and MCI - CBHC

Eliot Community Human Services; Boston (MA); On-site; USD 110,000 - 120,000; Full time

Benefits offered by this job

Generous Paid Time Off

Comprehensive Benefits

401(k) with employer match

Wellness & Family Support

Life and AD&D insurance

Professional Growth

Job summary

Eliot Community Human Services in Massachusetts seeks an Assistant Director of CBHC Urgent Care and MCI Programs to lead operations and clinical services at multiple sites. The role requires licensed clinical credentials and proven leadership in crisis care settings.

The position emphasizes community-based behavioral health services, supervision of multidisciplinary teams, and culturally competent, person-centered care. In-person work across Lynn and Danvers locations is required.

Qualifications

• Must possess MA independent clinical license (LICSW or LMHC).
• Minimum 5 years’ experience with severe mental illness or pediatric mental health disorders.
• Minimum 3 years of supervision experience in mental health.
• Valid driver’s license and reliable transportation.

Responsibilities

• Assist the Director in managing the daily operations, administration, and clinical functions of Urgent Care and MCI services across both CBHC locations.
• Support the implementation of the Urgent Care and MCI services vision including developing systems to ensure immediate access to services and transfer of services to CBHC.
• Assist in the development and implementation of systems to monitor service delivery and utilization of supports for Urgent Care services.
• Provide direct supervision to direct reports within Urgent Care services.
• Provide leadership, support and clinical guidance to all staff supervised in accordance with CBHC policies and procedures across both CBHC locations.

Skills

Strong clinical skills

Leadership

Team supervision

Education

Massachusetts LICSW or LMHC license

Job description

Join Eliot – A Place to Belong, Grow, and Inspire Change

At Eliot, your work has purpose. You’ll be part of a compassionate, mission-driven team committed to resilience, empowerment, and lasting change.

We foster an inclusive workplace where all backgrounds and perspectives are valued, creating a culture of belonging and professional growth.

Benefits at Eliot

We prioritize your well-being, work-life balance, and career growth. Benefit eligible positions include:

• Generous Paid Time Off – Vacation, sick time, and paid holidays
• Comprehensive Benefits – Medical, dental, and vision plans
• Retirement Savings – 401(k) with employer match
• Wellness & Family Support – Discounted fitness services and access to trusted childcare resources
• Financial Security – 100% company-paid life and accidental death insurance
• Professional Growth – Ongoing training, career advancement programs, tuition reimbursement, and leadership development

Eliot is seeking an Assistant Director of CBHC Urgent Care and MCI Programs. The ideal candidate is a Licensed Clinician with experience managing multidisciplinary teams and delivering high-quality, community-based behavioral health services. They possess strong clinical judgment and proven leadership in urgent care or crisis settings. This candidate excels in a fast-paced environment and is committed to culturally competent, person-centered care.

Responsibilities

• Assist the Director in managing the daily operations, administration, and clinical functions of Urgent Care and MCI services across both CBHC locations.
• Support the implementation of the Urgent Care and MCI services vision including developing systems to ensure immediate access to services and transfer of services to CBHC.
• Assist in the development and implementation of systems to monitor service delivery and utilization of supports for Urgent Care services.
• Provide direct supervision to direct reports within Urgent Care services.
• Provide leadership, support and clinical guidance to all staff supervised in accordance with CBHC policies and procedures across both CBHC locations.

Qualifications:

• Must possess a current Massachusetts independent clinical license including LICSW, or LMHC
• Must have strong clinical skills with at least 5 years of experience working with people with severe and persistent mental illnesses and/or children with mental health disorders.
• Must have at least 3 years of experience providing supervision in a mental health setting.
• Must have a valid driver’s license and reliable transportation.

Schedule:

Monday - Friday, 9:00am-5:00pm

This is a fully in-person position that supports our programs in both Lynn, MA and Danvers, MA. Employees are expected to work at either location throughout the week based on program and operational needs. Candidates must be willing and able to travel between both sites as needed.

Annual Salary: $110,000 USD - $120,000 USD

At Eliot, we are committed to supporting you at every stage of your career, providing opportunities for growth, purpose, and community.

We foster belonging in the workplace by identifying and removing barriers that may prevent individuals of all backgrounds from reaching their full potential, advancing into leadership roles, and fully engaging at all levels of the organization.