Director of Membership Growth, Engagement & Revenue

National Council For Adoption; Alexandria (VA); Sur place; USD 90 000 - 110 000; Plein temps

Résumé du poste

National Council For Adoption seeks a Senior Director of Membership Growth and Engagement to lead membership growth, engagement, and revenue strategies. This role combines business development with relationship management and customer service to expand NCFA's member base and LMS subscriptions.

The Senior Director will collaborate with leadership, travel to conferences, and manage onboarding and renewal processes while aligning services with member needs and revenue opportunities.

Qualifications

• 7+ years in membership, business development, association management, or related roles with growth/retention responsibilities.
• Proven track record in achieving membership, subscription, and revenue goals.
• Strong relationship-management and customer-service skills.

Responsabilités

• Set annual membership, retention, subscription, and revenue targets.
• Develop strategies to retain and grow membership and LMS subscriptions.
• Identify and engage prospective member agencies and individuals.

Connaissances

Membership growth

CRM systems

Relationship management

Data analysis

Sales / revenue growth

Communication

Outils

CRM software

Description du poste

National Council For Adoption seeks a Senior Director of Membership Growth and Engagement to lead membership growth, engagement, and revenue strategies. This role combines business development with relationship management and customer service to expand NCFA's member base and LMS subscriptions.

The Senior Director will collaborate with leadership, travel to conferences, and manage onboarding and renewal processes while aligning services with member needs and revenue opportunities.