Director of Luxury Spa & Retail

1 Hotel Kauai, L.L.C.; Hanalei (HI); Presencial; USD 165.000 - 175.000; Jornada completa

Descripción de la vacante

Starwood Hotels seeks a Director of Spa and Retail to lead a luxury spa and retail team in Hawaii. You will drive guest satisfaction, team performance, and financial results while upholding a serene, on-brand guest experience.

The role requires 3+ years in luxury spa leadership, strong communication, and a track record of managing spa operations and guest engagement in a premium setting. A post-secondary diploma or degree is a plus.

Formación

• Minimum 3 years in luxury spa leadership
• Advanced knowledge of spa operations and guest engagement
• Proven track record in driving financial performance and guest satisfaction

Responsabilidades

• Lead the spa and retail team to deliver world-class experiences.
• Ensure on‑time appointments, guest requests, and service standards are consistently met

Conocimientos

Hospitality leadership

Spa operations

Guest service

Communication

Educación

Post-secondary diploma or degree

Descripción del empleo

Starwood Hotels seeks a Director of Spa and Retail to lead a luxury spa and retail team in Hawaii. You will drive guest satisfaction, team performance, and financial results while upholding a serene, on-brand guest experience.

The role requires 3+ years in luxury spa leadership, strong communication, and a track record of managing spa operations and guest engagement in a premium setting. A post-secondary diploma or degree is a plus.