Director of Luxury Resort Operations

Hyatt Taleo; Miami (FL); In loco; USD 150.000 - 190.000; Tempo pieno

Descrizione del lavoro

Andaz Miami Beach is seeking an accomplished Resort Manager to lead luxury resort operations and drive exceptional guest experiences. You will partner with the General Manager to oversee Rooms, F&B, Spa, Recreation, Engineering and Security, ensuring Forbes-level service and brand standards across all touchpoints.

The role requires a strong financial acumen, strategic planning, and a proven ability to engage and develop senior leadership teams in a fast-paced beachfront setting.

Competenze

• Minimum of seven years in luxury hotel/resort leadership.
• Experience in executive roles like Director of Operations or Resort Manager.
• Proven ability to lead multi-department operations with strong guest focus.

Mansioni

• Direct and coordinate day-to-day resort operations with General Manager.
• Oversee Rooms, F&B, Spa, Recreation, Engineering, Security to ensure brand standards.
• Drive guest satisfaction, revenue, profitability, and colleague engagement.
• Lead and mentor a high-performing leadership team; foster Hyatt culture.

Conoscenze

Executive leadership

Budgeting

Forecasting

Guest experience

Operational leadership

Formazione

Bachelor’s degree in Hospitality Management or related

Descrizione del lavoro

Andaz Miami Beach is seeking an accomplished Resort Manager to lead luxury resort operations and drive exceptional guest experiences. You will partner with the General Manager to oversee Rooms, F&B, Spa, Recreation, Engineering and Security, ensuring Forbes-level service and brand standards across all touchpoints.

The role requires a strong financial acumen, strategic planning, and a proven ability to engage and develop senior leadership teams in a fast-paced beachfront setting.