Director of Luxury Housekeeping

Four Seasons; New York (NY); On-site; USD 110,000 - 150,000; Full time

Job summary

Four Seasons Hotels New York seeks a Director of Housekeeping to uphold the highest luxury standards across the resort and residences, driving efficiency and guest satisfaction. You will lead housekeeping and laundry teams, ensuring spotless, safe spaces in a fast-paced environment.

You will coordinate with contract firms and seasonal staff, manage payroll within budget, and mentor supervisors to sustain Four Seasons’ renowned guest experience on Billionaires' Row.

Qualifications

• Minimum 4 years of management experience in Rooms Division.
• Experience in Housekeeping and Laundry; Local Union experience preferred.
• Proficient in hotel management software and payroll systems.
• Fluency in English is required for this location.

Responsibilities

• Oversee housekeeping operations to meet luxury standards.
• Manage payroll and labor budgets.
• Coordinate with contract services and seasonal staff.
• Lead staff meetings and ensure guest satisfaction.

Skills

Management experience

Staff supervision

Payroll

Budget adherence

English fluency

Tools

hotSOS

REX

ADP

Birchstreet

Job description

Four Seasons Hotels New York seeks a Director of Housekeeping to uphold the highest luxury standards across the resort and residences, driving efficiency and guest satisfaction. You will lead housekeeping and laundry teams, ensuring spotless, safe spaces in a fast-paced environment.

You will coordinate with contract firms and seasonal staff, manage payroll within budget, and mentor supervisors to sustain Four Seasons’ renowned guest experience on Billionaires' Row.