Director of Learning, Training and Development

Living Resources; City of Albany (NY); On-site; USD 105,000; Full time

Job summary

A leading non-profit agency seeks a Director of Learning, Training and Development to drive agency-wide initiatives enhancing staff performance and engagement. Responsibilities include assessing training needs, designing programs, and mentoring teams, all aimed at fulfilling the agency's supportive mission. With a commitment to employee development, this role offers opportunities for personal and professional growth.

Benefits

Paid Training

Health, Dental & Vision Insurance

Tuition Assistance

Retirement Programs

Free On-Site Fitness Center

Qualifications

• 3 years designing and leading talent development programs.
• 3 years of supervisory experience.
• Valid NYS driver’s license.

Responsibilities

• Conduct assessments to identify development needs.
• Design impactful programs aligned with strategic goals.
• Mentor a high-performing team.

Skills

Project Management

Organizational Skills

Presentation Skills

Written Communication

Verbal Communication

Education

Bachelor’s degree in a relevant field

Tools

Learning Management Systems (LMS)

E-learning Tools

Job description

Job Type

Full-time

Description

Living Resources is a non-profit human services agency. Our core purpose is to support and empower individuals with disabilities or other life-challenging conditions to live with dignity, independence, and happiness.

Living Resources works with, and for, families by providing peace of mind. All employees are to be respectful and supportive of families. We are working with them as partners, providing care and services.

To work for Living Resources is to make a difference in the lives of others. Living Resources provides individuals with disabilities and special needs the support they need to thrive and lead active, full lives. For many Living Resources employees, their work becomes an experience where they find fulfillment and develop both personally and professionally.

Are you a strategic thinker passionate about developing people and driving organizational growth? Join our team as the Director of Learning, Training and Development where you’ll lead agency-wide learning and development initiatives that elevate staff performance, strengthen leadership, and enhance employee engagement—all while supporting our mission of service.

What You’ll Do:

• Conduct agency-wide assessments to identify learning and development needs, with an initial focus on Program teams
• Develop actionable strategies in partnership with the Executive Team to support talent development
• Design and implement impactful programs that align with organizational and strategic goals
• Lead, mentor, and develop a high-performing team
• Plan, evaluate, and continuously improve development programs using data and workforce metrics
• Drive employee engagement efforts, including staff appreciation, DEI, and feedback initiatives
• Oversee coaching, mentoring, onboarding, and leadership development programs
• Collaborate on performance management rollouts and ensure DSP evaluation compliance
• Partner with HR and the HRIS Administrator to leverage the Learning Management System (LMS)
• Ensure alignment of all programs with OPWDD standards and agency values
  
  
  

Requirements

Minimum Qualifications:

• At least 3 years of experience in designing and leading organization-wide talent development programs (e.g., performance management, coaching, succession planning)
• Minimum 3 years of supervisory experience
• Strong project management, organizational, and presentation skills
• Excellent written and verbal communication skills
• Ability to manage multiple projects independently
• Valid NYS driver’s license
  
  
  

Preferred Qualifications:

• Bachelor’s degree in a relevant field
• 5+ years of experience in talent development, preferably within human services or healthcare settings
• Familiarity with Learning Management Systems (LMS) and e-learning tools
• Experience in residential or developmental disability services
• Understanding of compliance and documentation standards in human services
  
  
  

Benefits

We offer great benefits including Paid Training, Health, Dental & Vision Insurance, Health Reimbursement Accounts, Payment in Lieu of Health Insurance, Tuition Assistance, Retirement Programs and we have a Free On-Site Fitness Center in our main office in Albany!

There are also opportunities to advance within our agency!

Salary Description

$105,000