Director of L&D — Enterprise Learning Strategy

TrueNorth Companies; Cedar Rapids (IA); Hybrid; USD 120,000 - 180,000; Full time

Benefits offered by this job

Annual Bonus

Medical, Dental, Vision, Life, and Dis

401(k) with Company Contributions

Flexible time off (RTO)

11 paid holidays

Volunteer Time Off & Donation Match

Tuition reimbursement & certifications

EAP and wellness program

Hybrid Work Schedule

Referral Bonus

Job summary

TrueNorth Companies in Cedar Rapids, IA is seeking a Director of Learning & Development to lead an enterprise-wide L&D strategy that advances a lifetime learning culture and strengthens client trust.

The role oversees design and delivery of training programs, partners with leaders to identify objectives, and measures program effectiveness across AI, leadership, and sales training, while building a high-performing team.

Qualifications

• Bachelor’s degree is required.
• Ten or more years of professional work experience in training, development, higher education, and/or academia is required.
• Proficient with Microsoft Office, including Word, Excel, Outlook, SharePoint, and PowerPoint functions.
• Prior experience in project management is required.
• Five or more years of direct leadership is required.
• Experience with Learning Management Systems preferred.
• Familiar with training and adult education platforms; prior experience implementing and supporting is ideal.
• AI proficiency/experience with Copilot’s Excel, PowerPoint, Word, and search function required.
• Background in insurance and/or sales preferred.
• Licensing and/or certifications, as necessary.

Responsibilities

• Design the strategic direction for all staff learning and development, managing the annual calendar for each division.
• Administer, manage, design, and facilitate training programs including remote learning and leadership programs.
• Meet with leaders to identify and prioritize educational objectives for roles to improve technical knowledge and competencies.
• Oversee the technical insurance academy to build foundational knowledge and client service excellence.
• Equip leaders with coaching tools and development resources to reinforce shared responsibility for learning.
• Partner with leaders to build high-quality, proactive training solutions.
• Design and localize course content with focus on corporate values and standards.
• Align L&D vision with leadership levels and annual leadership development calendar.
• Cultivate community partnerships to expand development opportunities and talent referral pathways.
• Maintain knowledge of each business unit’s products and standards to tailor learning opportunities.
• Enhance and drive participation in new leader training series.
• Develop, implement, monitor, plan, and measure programming effectiveness.
• Oversee branding and documentation of internal certification processes.
• Assist with guest presenters’ logistics for Cedar Rapids office.
• Contribute to producer development plans to build sales capabilities.

Skills

Strategic leadership

Executive presence

Communication

People leadership

Project management

Influence decisions

Change leadership

Financial acumen

L&D strategy

Education

Bachelor’s degree

Tools

Microsoft Office

PowerPoint

Excel

Job description

TrueNorth Companies in Cedar Rapids, IA is seeking a Director of Learning & Development to lead an enterprise-wide L&D strategy that advances a lifetime learning culture and strengthens client trust.

The role oversees design and delivery of training programs, partners with leaders to identify objectives, and measures program effectiveness across AI, leadership, and sales training, while building a high-performing team.