Director of Knowledge Management & Practice Enablement

Jackson Lewis P.C.; Los Angeles (CA); On-site; USD 226,000 - 263,000; Full time

Benefits offered by this job

Medical, dental, vision, life and disa

401(k) Retirement Plan

Flexible Spending & Health Savings

Holidays, vacation, sick time

Employee assistance program

Job summary

Jackson Lewis P.C. seeks a Director of Knowledge Management to lead a team of KMAs supporting practice and industry groups by capturing expertise and developing high-value resources.

The role advances a firmwide knowledge strategy to transform legal expertise into reusable assets and improve attorney productivity. The position partners with practice heads, industry leaders, and operations to strengthen practice group execution and client value, reporting to senior operations leadership in New

Qualifications

• J.D. degree required.
• Minimum of 6+ years’ experience as an employment litigator and/or knowledge management attorney, preferably with a balance of experience as a practicing litigator.
• Minimum of 3+ years’ experience leading a team of attorneys with strong leadership and people-management skills or leading large, cross-departmental project implementations.
• Demonstrated ability to lead knowledge management, practice enablement, legal operations, innovation, technology adoption, or related attorney-facing initiatives.
• Experience developing or overseeing legal content, model documents, practice resources, playbooks, training materials, or workflow tools for practicing attorneys.
• Familiarity with legal technology, enterprise search, document automation, generative AI, or other tools that support attorney productivity and legal service delivery.
• Strong change-management skills, including the ability to influence attorneys and business professionals, drive adoption, and communicate the practical value of new ways of working.
• Excellent writing, editing, communication, and presentation skills.
• Passion for knowledge-sharing, strong organizational skills, proficiency with technology, and an aptitude for innovation, efficiency, and excellence in legal work.

Responsibilities

• Lead Knowledge Management Team to develop and execute firmwide knowledge strategy.
• Collaborate with practice/industry leaders to standardize work product and improve matter execution.
• Oversee content development: model documents, precedents, playbooks, and tools.
• Ensure content accuracy, organization, and accessibility for attorneys and allied professionals.
• Maintain governance and quality controls for knowledge assets and risk alignment.
• Promote adoption of AI-enabled knowledge assets and enterprise tools.
• Lead cross-functional collaboration with IT, Innovation, Marketing, and operations.
• Provide metrics on knowledge impact and drive continuous improvement.

Skills

Leadership

People management

Change management

Communication

Knowledge sharing

Writing/editing

Presentation

Client-focused service

Education

J.D. degree

Tools

Enterprise search

Document automation

Generative AI

Job description

Jackson Lewis P.C. seeks a Director of Knowledge Management to lead a team of KMAs supporting practice and industry groups by capturing expertise and developing high-value resources.

The role advances a firmwide knowledge strategy to transform legal expertise into reusable assets and improve attorney productivity. The position partners with practice heads, industry leaders, and operations to strengthen practice group execution and client value, reporting to senior operations leadership in New