Director of Knowledge Management & Practice Enablement

Jackson Lewis P.C.; Dallas (TX); On-site; USD 207,000 - 263,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

Disability insurance

401(k) plan

FSAs & HSA

Holidays and vacation

Employee assistance program

Job summary

Jackson Lewis P.C. is seeking a Director of Knowledge Management to lead a team supporting practice and industry groups by capturing attorney expertise, creating knowledge assets, and enabling efficient legal service delivery.

This role partners with practice leaders to advance a knowledge strategy that translates model documents, matter experience, and trends into reusable resources, driving productivity and client value.

Qualifications

• J.D. degree required.
• 6+ years’ experience as an employment litigator and/or knowledge management attorney, preferably with a balance of experience as a practicing litigator.
• 3+ years’ experience leading a team of attorneys or leading large, cross-departmental project implementations.
• Demonstrated ability to lead knowledge management, practice enablement, legal operations, innovation, technology adoption, or related attorney-facing initiatives.
• Experience developing or overseeing legal content, model documents, practice resources, playbooks, training materials, or workflow tools for practicing attorneys.
• Familiarity with legal technology, enterprise search, document automation, generative AI, or other tools that support attorney productivity and legal service delivery.
• Strong change-management skills, including the ability to influence attorneys and business professionals, drive adoption, and communicate the practical value of new ways of working.
• Excellent writing, editing, communication, and presentation skills.
• Passion for knowledge-sharing, strong organizational skills, proficiency with technology, and an aptitude for innovation, efficiency, and excellence in legal work.

Responsibilities

• Lead the KM team in developing and executing a firmwide knowledge strategy aligned with practice, industry, client service, and business priorities.
• Partner with National Practice and Industry Heads, Practice Group Leaders, Industry Group Leaders, administrative leaders, and firm leadership to align KMA efforts with firmwide goals.
• Collaborate with practice and industry groups to identify opportunities to standardize work product, create practice playbooks, improve matter execution, and reduce duplicative effort.
• Provide strategic insights and direction to practice and industry group initiatives and other special projects.
• Maintain a strong understanding of trends in legal practice support, content development, knowledge strategy, practice innovation, and AI-enabled legal service delivery.

Skills

Knowledge management

Leadership

Legal operations

AI in law

Change management

Legal writing

Education

J.D. degree

Tools

Enterprise search

Document automation

Generative AI

Job description

Jackson Lewis P.C. is seeking a Director of Knowledge Management to lead a team supporting practice and industry groups by capturing attorney expertise, creating knowledge assets, and enabling efficient legal service delivery.

This role partners with practice leaders to advance a knowledge strategy that translates model documents, matter experience, and trends into reusable resources, driving productivity and client value.