Director of IT Testing Center of Excellence

USAA Life Insurance Company; San Antonio (TX); Hybrid; USD 180.000 - 240.000; Vollzeit

Zusammenfassung

USAA Life Insurance Company is seeking a Director of Information Technology - Testing Center of Excellence. You will lead the strategy, implementation, and ongoing operations of a centralized testing capability supporting multiple technology organizations, driving quality engineering excellence and cost improvements.

The role requires collaboration with technology executives, delivery leaders, and business stakeholders to ensure testing services align with priorities and risk management

Aufgaben

• Lead the strategy, implementation, and ongoing operations of the Testing Center of Excellence across multiple technology orgs.
• Drive adoption of enterprise testing capabilities including test automation and quality engineering practices.
• Oversee third-party testing providers, ensuring SLAs, capacity, quality, and cost objectives.
• Establish and monitor KPIs to measure testing effectiveness and delivery performance.
• Partner with technology and business leaders to align testing with delivery priorities and risk management.
• Lead transition and ongoing optimization of testing services, managing risks and change.
• Build and oversee a team of employees and third parties for TCoE with recruiting and development activities.
• Establish documentation standards and QA methodologies for technology support functions.
• Identify and analyze end-to-end business processes and technology opportunities.
• Develop and oversee KPIs/KRIs and a multi-year plan to operationalize technology support strategy.
• Oversee departmental budgets and forecasts and availability management of technology solutions.

Jobbeschreibung

USAA Life Insurance Company is seeking a Director of Information Technology - Testing Center of Excellence. You will lead the strategy, implementation, and ongoing operations of a centralized testing capability supporting multiple technology organizations, driving quality engineering excellence and cost improvements.

The role requires collaboration with technology executives, delivery leaders, and business stakeholders to ensure testing services align with priorities and risk management